Sales Operations Analyst

Q2; Austin (TX); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a Sales Operations Analyst to enhance sales productivity and streamline processes. This role involves critical thinking and data analysis to support the Sales Enablement team. You'll negotiate contracts, maintain data integrity in Salesforce, and design process improvements. Join a dynamic environment that values community involvement and employee development, offering hybrid work options and a commitment to diversity. If you're results-driven and passionate about making an impact, this opportunity is for you.

Benefits

Flexible Time Off

Career Development Programs

Health Insurance

Parental Leave

Community Volunteering

Peer Recognition

Qualifications

• 2-3 years’ experience managing CRM systems, preferably Salesforce.
• Ability to perform complex analyses and forecasts.

Responsibilities

• Negotiate contracts and coordinate project implementation.
• Analyze sales data and create dashboards for leadership.

Skills

Data Analysis

Critical Thinking

Communication Skills

Problem-Solving

Attention to Detail

Education

Bachelor’s in Business Administration

Bachelor’s in Accounting

Tools

Salesforce

MS Word

MS Excel

RFP Software

Proposal Management Software

Job description

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About Us

Q2 is proud of delivering our mobile banking platform and technology solutions globally to over 22 million end users across 1,300 financial institutions and fintech clients. Our mission is to build strong, diverse communities by strengthening their financial institutions, investing in the communities where our customers and employees serve and live.

What Makes Q2 Special?

We celebrate our employees through awards and events, invest in their growth via learning opportunities, mentorship, and internal mobility. We also foster trust and collaboration with fun activities like our annual Dodgeball for Charity event at the Q2 Stadium in Austin.

The Job At-A-Glance

The Sales Enablement team seeks a Sales Operations Analyst to assist in structuring deals, analyzing sales data, and increasing sales productivity. Critical thinking, data analysis, and clear communication are essential for this role.

A Typical Day

• Negotiate contracts with prospects, clients, and stakeholders
• Coordinate project implementation with delivery teams
• Interpret sales data and create dashboards for leadership
• Maintain data integrity in Salesforce or other systems
• Design process improvements and ensure Salesforce adoption
• Act as liaison between Sales and other departments
• Analyze RFPs, customer extensions, renewals, cancellations, and terminations
• Report on pipeline and sales trends; evaluate performance against quotas
• Provide ad hoc reports and presentations to sales leadership

Qualifications

• Bachelor’s degree in Business Administration, Accounting, or related field (preferred)
• 2-3 years’ experience managing CRM systems (Salesforce preferred)
• Attention to detail, results-driven, customer-focused
• Experience with RFP software, MS Word/Excel, Proposal Management Software
• Strong problem-solving and communication skills
• Knowledge of banking practices and software sales (preferred)
• Ability to perform complex analyses and forecasts
• Fluent in English, able to multi-task and prioritize

This position requires fluent written and oral communication in English. Applicants must be authorized to work in the U.S. without sponsorship.

Health & Wellness Benefits

• Hybrid work options, flexible time off, career development programs
• Health insurance, parental leave, community volunteering, peer recognition

Learn more about our benefits on our Q2 Benefits page.

Community Involvement

Our Q2 Spark Program, philanthropy fund, and volunteering initiatives support diverse organizations like the African American Leadership Institute, The Trevor Project, and others promoting diversity and leadership.

Q2 is committed to diversity and inclusion and is an equal opportunity employer. We do not discriminate based on race, gender, age, disability, or other protected categories. Applicants in California or Washington may not be exempt from overtime laws.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales