Sales Operations Analyst

Canonical; Rochester (MN); Remote; USD 50,000 - 85,000; Full time

Job summary

An innovative company is seeking a Sales Operations Analyst to enhance sales processes and data quality. This role involves collaborating with global sales teams to drive operational efficiency and improve CRM data for informed business decisions. With a commitment to open-source software, this forward-thinking organization offers a flexible remote work environment and promotes a culture of collaboration. Join a dynamic team where your analytical skills will directly impact the success of sales operations and contribute to the company's growth in the technology sector.

Benefits

Annual learning and development budget of USD 2,000

Performance-based annual compensation review

Recognition rewards

Holiday leave

Maternity and paternity leave

Employee Assistance Programme

Travel opportunities

Qualifications

• Experience in sales operations or order processing roles.
• Proven track record in data quality improvement.

Responsibilities

• Support daily sales operations and improve data quality.
• Report on data quality metrics and implement surveys.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Effective Communication

Problem Solving

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

CRM Systems

Job description

Join to apply for the Sales Operations Analyst role at Canonical

Company Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have over 1100 colleagues in more than 75 countries, with few office-based roles, promoting a culture of global distributed collaboration.

Role Description

We are hiring Sales Operations Analysts to support our sales teams by improving process and data quality, ensuring accurate order processing, and enhancing CRM data for better business decisions. The role involves partnering with sales leadership, driving program initiatives, and improving operational efficiency.

Location

Remote in the EMEA and Americas regions.

Responsibilities

1. Support daily sales operations globally.
2. Review opportunities for accuracy and process orders post-deal closure.
3. Assist in improving sales data quality and processes.
4. Report on data quality metrics to executives.
5. Implement surveys and define relevant metrics for stakeholders.
6. Support CRM and sales systems globally.
7. Deliver sales metrics, dashboards, and perform analytical tasks.
8. Lead automation and streamline the Lead to Order process.

Candidate Profile

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.
• Experience with subscription-based technology businesses.
• Proven track record in data quality improvement.
• Systematic, proactive problem solver with excellent analytical skills.
• Effective communicator across global teams including Sales, Legal, Finance, and Marketing.
• Experience with Salesforce or similar CRM systems.
• Willingness to travel internationally twice a year for up to two weeks.

What We Offer

• Distributed work environment with biannual in-person team sprints.
• Annual learning and development budget of USD 2,000.
• Performance-based annual compensation review.
• Recognition rewards, holiday leave, maternity and paternity leave.
• Employee Assistance Programme and travel opportunities.

About Canonical

Canonical is a pioneer in open source, publishing Ubuntu and leading innovations in AI, IoT, and cloud computing. We value excellence, diversity, and a forward-thinking approach, offering a flexible, remote work environment since 2004.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development