Join to apply for the Sales Operations Analyst role at Ministry Brands
Join to apply for the Sales Operations Analyst role at Ministry Brands
Ministry Brands is looking for a Sales Operations Analyst to join our growing team!
Who We Are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
Available Location: Alpharetta, GA
Hybrid Working: In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.
What You'll Do:
As the Sales Operations Analyst you will play a pivotal role in ensuring accurate commission payments, validating sales data in Salesforce, and supporting the financial integrity of our sales and marketing expenses. You’ll work closely with our Senior Analyst and key stakeholders in Sales, Finance, and Marketing. This is a unique opportunity to combine operational rigor with analytical problem-solving and make a real impact as we grow.
Key Responsibilities:
- Calculate, validate, and process monthly and quarterly sales commissions in collaboration with the Senior Analyst
- Interpret and apply complex commission plans to individual rep deals and performance metrics
- Investigate and resolve commission disputes or discrepancies efficiently
- Audit and validate sales opportunities in Salesforce for accuracy, completeness, and adherence to policy
- Help design and implement scalable processes for deal review and approval
- Identify inconsistencies and partner with Sales and Finance to proactively resolve them
- Assist in managing and tracking sales and marketing expenses, ensuring correct categorization and budget alignment
- Provide reporting and analysis on expense trends, anomalies, and ROI insights
- Collaborate with Finance, Sales Ops, and IT to improve tools and systems supporting commissions and auditing
- Help document and evolve policies as sales workflows change and grow
- Provide insights to leadership based on data trends and process gaps
Who You Are:
- Bachelor’s degree or an equivalent combination of education and experience
- 2+ years of experience in sales operations, finance, compensation, or business analytics, or related fields
- Strong attention to detail with the ability to work with sensitive financial data
- Excellent communication and collaboration skills to work cross-functionally and present complex data clearly
- Self-starter who thrives in dynamic and evolving processes
- Passion for ensuring transparency, fairness, and operational excellence
Physical Considerations:
- Ability to work in a general office environment
- Ability to handle extended periods of computer-based work, including telephone
Travel Considerations:
- Domestic and/or international travel required, estimated up to 5%
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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