Sales Operations & AI Manager

United States Digital Space LLC; United States; Hybrid; USD 104,000 - 162,000; Full time

Job summary

United States Digital Space LLC in Berlin/Wrocław is seeking a Sales Operations & AI Manager to own the systems, automations, and infrastructure powering the sales engine. You will bridge CRM architecture, AI-driven processes, and lead generation to help the sales team move faster and scale effectively.

You will partner with sales reps and content owners to formalize a repeatable sales motion, configure and improve Bitrix24 pipelines and automations, and build AI agents to automate routine tasks

Qualifications

• 3+ years in sales operations or growth engineering in a digital-native or e-commerce environment.
• Hands-on CRM configuration experience with Bitrix24 a plus.
• Experience building AI-powered workflows or agents.
• Highly systematic thinker with documentation and gap closure.
• Strong bias for automation over manual work and clear prioritisation.
• Fluent English (C1+) experience; German or Polish a plus.

Responsibilities

• Own the end-to-end inbound sales process architecture, mapping, optimising, and systemising from first touch to closed deal.
• Configure, maintain, and improve the CRM (Bitrix24): pipelines, automations, fields, workflows, and integrations.
• Build and deploy AI agents to automate repetitive sales tasks and accelerate decision-making.
• Own the technical architecture of email marketing: sequences, segmentation, trigger rules, and tooling.
• Build and operate lead generation automations: prospecting workflows, data sourcing, enrichment pipelines, and outreach sequencing.
• Ensure data quality and reporting integrity across all sales tooling for leadership visibility.

Job description

Sales Operations & AI ManagerFull-time (40hrs a week), Hybrid Berlin, Germany / Wrocław, Poland

About Us:

At the company, we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

About the Company:

Join a fast-growing European brand-experience company shaping how businesses show up in physical space! Founded in 2014 with offices across Germany, Poland, and Sweden, the company designs and manufactures custom logo signage at scale, operating multiple consumer brands across the continent. Through people, processes, and technology, they're on a path to become the industry's first truly scalable player - and AI sits at the heart of that vision.

About the Job:

As a Sales Operations & AI Manager, you will own the systems, automations, and infrastructure that power the sales engine. The role sits at the intersection of CRM architecture, AI-driven process automation, and lead generation - enabling the sales team to operate faster, smarter, and at scale. You'll partner closely with sales reps and content owners, turning a working sales motion into a fully systemised one.

What You'll Do:

• Own the end-to-end inbound sales process architecture - mapping, optimising, and systemising every stage from first touch to closed deal.

• Configure, maintain, and continuously improve the CRM (Bitrix24) - pipelines, automations, fields, workflows, and integrations.

• Build and deploy AI agents to automate repetitive sales tasks, enrich data, and accelerate decision-making.

• Own the technical architecture of email marketing - sequences, segmentation logic, trigger rules, and tooling - in close collaboration with content owners.

• Build and operate lead generation automations - prospecting workflows, data sourcing, enrichment pipelines, and outreach sequencing.

• Ensure data quality and reporting integrity across all sales tooling, giving leadership clear visibility on pipeline health and funnel performance.

Requirements:

• 3+ years in sales operations, revenue operations, or a growth engineering role - ideally in a digital-native or e-commerce environment.

• Hands-on CRM configuration experience with proven ability to migrate and adapt platforms (Bitrix24 a plus).

• Practical experience building AI-powered workflows or agents - not just using tools, but architecting solutions with them.

• Highly systematic thinker - able to document processes, identify failure points, and close gaps without hand-holding.

• Strong bias for automation over manual work - if something is done twice, it should be automated.

• Tight prioritisation - few things, done properly, with measurable outcomes.

• Fluent English (C1+); German or Polish a plus.

At the company, our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they are born in.