Sales Operation Analyst

Rambus.com; San Jose (CA); Hybrid; USD 86,000 - 159,000; Full time

Benefits offered by this job

Base salary + bonus

Equity

401(k) match

Employee stock purchase plan

Medical and dental benefits

Time-off program

Gym membership

Job summary

Rambus is a global company delivering memory interface chips and Silicon IP to advance data center connectivity. The Sales Operations Analyst will work across Sales, Finance, Legal, Operations, and Customer Service to ensure efficient order-to-cash execution and data integrity, with hybrid work—three days onsite and two days remote.

The role emphasizes reviewing POs, validating terms, maintaining SOX records, and developing dashboards with Power BI and ERP systems.

Qualifications

• Bachelor's degree in business, finance, accounting, operations management, economics, or related field.
• Minimum 3 years of experience in Sales Operations, Order Management, Customer Operations, or related role preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Review and process customer purchase orders for accuracy, completeness, and compliance with approved business terms.
• Validate pricing, quantities, customer information, billing details, delivery schedules, and payment terms before order entry.
• Coordinate with Sales, Finance, and Operations teams to resolve order discrepancies and documentation issues.
• Maintain accurate records of customer orders and support documentation for SOX compliance and audit.
• Manage the complete Order-to-Cash process, from order receipt through invoicing and payment collection.
• Assist with backlog management and order fulfillment reporting.
• Analyze sales, bookings, backlog, revenue, and demand data to identify trends, risks, and growth opportunities.
• Develop and maintain dashboards, KPIs, and reports using tools such as Power BI, Excel, and ERP systems.
• Drive business process improvement initiatives to streamline forecasting, reporting, and sales operations workflows.

Skills

Data analysis

Attention to detail

Communication

Education

Bachelor's Degree in Business Administration, Finance, Accounting, Operations Management, Economics, or related field

Tools

Microsoft Dynamics 365 (D365)

Oracle

Salesforce (SFDC)

Power BI

Excel

Job description

Overview

The Sales Operations Analyst will work closely with Sales, Finance, Legal, Operations, and Customer Service teams to ensure efficient execution of order-to-cash processes, review and validate customer purchase orders and commercial terms and improve data integrity across business systems and continuous improvements.

The ideal candidate is detail-oriented, analytical, and eager to learn sales operations processes.

Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.

Responsibilities

• Review and process customer purchase orders (POs) for accuracy, completeness, and compliance with approved business terms.
• Validate pricing, quantities, customer information, billing details, delivery schedules, and payment terms before order entry.
• Coordinate with Sales, Finance, and Operations teams to resolve order discrepancies and documentation issues.
• Maintain accurate records of customer orders and support documentation for SOX compliance and audit.
• Manage the complete Order-to-Cash process, from order receipt through invoicing and payment collection, not limited to resolving shipment, invoicing, revenue recognition and billing, etc.
• Assist with backlog management and order fulfillment reporting
• Analyze sales, bookings, backlog, revenue, and demand data to identify trends, risks, and growth opportunities.
• Develop and maintain dashboards, KPIs, and reports using tools such as Power BI, Excel, and ERP systems.
• Drive business process improvement initiatives to streamline forecasting, reporting, and sales operations workflows.

Qualifications

Required

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Understanding of Order-to-Cash (O2C) processes and order management principles.
• Enterprise systems CRM and ERP, such as Microsoft Dynamics 365 (D365), Oracle, Salesforce (SFDC)

Qualifications

• Bachelor's Degree in Business Administration, Finance, Accounting, Operations Management, Economics, or a related field.
• Minimum 3 years of experience in Sales Operations, Order Management, Customer Operations, or a related role preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

About Rambus

Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize the bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.

• Rambus offers a competitive compensation package including base salary, bonus, equity, matching 401(k), employee stock purchase plan, comprehensive medical and dental benefits, time-off program, and gym membership.

The US salary range for this full-time position is $85,700 to $159,100. Our salary ranges are determined by role, level and location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location and market conditions.

At Rambus, we are committed to fostering a workplace where every individual is respected, supported, and empowered to succeed. We value a range of perspectives and experiences that contribute to innovation and collaboration. Our goal is to ensure that all team members have equitable access to opportunities, resources, and a sense of belonging. We believe that a culture of fairness and inclusion helps us all do our best work.

Rambus is proud to be an Equal Employment Opportunity and Affinitative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.

Rambus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you require assistance or an accommodation due to a disability, please feel free to inform us in your application.

For more information about Rambus, visit rambus.com. For additional information on life at Rambus and our current openings, check outrambus.com/careers/.

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