Sales Office & Operations Coordinator

Terra Group; Miami (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Career advancement

Bonus opportunities

Health insurance

Vision insurance

Dental insurance

FSA

Life insurance

Disability insurance

401k match

Team building events

Monthly lunches

Paid time off

Paid holidays

Job summary

Terra Group, a Miami-based real estate development company, is seeking an Office Administrator to support day-to-day operations and deliver exceptional customer service to clients and partners.

You will coordinate office activities, manage paperwork, answer calls, greet visitors, maintain CRM data, and assist sales teams with clerical tasks. The role requires 2+ years in customer service and proficiency with Microsoft Office; Bachelor's degree preferred but not required.

Qualifications

• Bachelor’s degree preferred but not required.
• 2+ years of Customer Service experience.
• 2+ years of Sales experience preferred but not required.
• High attention to detail.
• Experience with Microsoft Office.

Responsibilities

• Coordinate the day-to-day operations of the office.
• Provide excellent high-quality customer service.
• Organize and maintain all office paperwork, files, and records.
• Check daily incoming emails and carry out clerical functions related to incoming emails.
• Answer phones, voice messages and distribute leads as needed.
• Welcome guests and clients by greeting them, in person or on telephone: answering or directing inquiries.
• Register all new clients in CRM system / Spark.
• Generate daily traffic reports and other reports when needed.
• Coordinate events and office duties as required.

Skills

Customer service

Sales experience

Attention to detail

Microsoft Office

Education

Bachelor’s degree preferred

Job description

Terra Group, a Miami-based real estate development company, is seeking an Office Administrator to support day-to-day operations and deliver exceptional customer service to clients and partners.

You will coordinate office activities, manage paperwork, answer calls, greet visitors, maintain CRM data, and assist sales teams with clerical tasks. The role requires 2+ years in customer service and proficiency with Microsoft Office; Bachelor's degree preferred but not required.