Sales Office Coordinator

Terra; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

FSA

Job summary

Terra, a Miami-based real estate development company, is seeking a Sales Office Coordinator to manage daily office operations and deliver high-quality customer service. The role includes coordinating events, maintaining CRM data, preparing reports, and supporting the sales team with clerical tasks.

The ideal candidate will have 2+ years in customer service, 2+ years in sales (preferred but not required), strong attention to detail, and proficiency with Microsoft Office.

Qualifications

• 2+ years of Customer Service experience.
• 2+ years of Sales experience preferred but not required.
• Bachelor’s degree preferred but not required.
• High attention to detail.
• Experience with Microsoft Office.

Responsibilities

• Coordinate day-to-day office operations.
• Provide excellent high-quality customer service.
• Organize and maintain all office paperwork, files, and records.
• Check daily incoming emails and perform clerical tasks.
• Answer phones, distribute leads, and greet guests/clients.
• Register new clients in CRM system (Spark).
• Generate daily traffic and other reports as needed.
• Coordinate food and beverage for office use and events.
• Maintain marketing materials and copies of floor plans.
• Coordinate events, broker lunches, and evening gatherings.
• Maintain office supplies, wine and champagne inventory.
• Manage sales gallery upkeep and related services.
• Assist sales associates with clerical duties.
• Obtain estimates and approvals for office services.
• Lift/move light items when needed.
• Open and close office daily.

Skills

Customer service

Sales

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Terra, the award winning, Miami-based real estate development company carefully chooses projects that have a positive impact on their surroundings and, by extension, on the people who live there. When planning a new development, Terra takes a dynamic role with the city and neighborhood to activate its potential as a community, maximizing the way in which people are able to live and work; creating new and innovative ways for the urban & suburban landscape to evolve. The firm has cultivated a portfolio of more than five million square feet of residential and commercial real estate valued in excess of $8 billion and is active across all major real estate asset classes, including multifamily apartments, luxury condominium and single-family residences, retail and office space, hotels, and industrial properties. Terra has achieved international acclaim for its commitment to design excellence, resiliency measures, and sustainable development and has been continuously transforming South Florida into the prosperous metropolis we know today.

We are looking for a Sales Office Coordinator to join the team!

General Responsibilities

• Coordinate the day-to-day operations of the office
• Provide excellent high-quality customer service
• Organize and maintain all office paperwork, files, and records
• Check daily incoming emails and carry out clerical functions related to incoming emails
• Answer phones, voice messages and distribute leads as needed
• Welcome guests and clients by greeting them, in person or on telephone: answering or directing inquires
• Register all new clients in CRM system / Spark
• Generate daily traffic reports and other reports when needed
• Coordinate food and beverage order for daily office use, special events and private lunches
• Work closely with marketing, maintain all marketing materials stocked, including making copies of floors plans for associates
• Coordinate events via calendar and RSVP’s, assist with broker lunches, and evening events when necessary
• Maintain all orders of office supplies, wine and champagne and keep inventory
• Always maintain the sales gallery in order, manage the weekly flower delivery, monthly fumigation service, office scent service and report all issues that may need to be addressed that are related to the sales gallery experience
• Work closely with project team to solve emergency problems such as plumbing issues, building leaks, gold cart issues and electrical issues
• Handle copier issues, call for service and make sure all issues are resolved
• Assist sales associates with miscellaneous clerical task and miscellaneous duties
• Obtain estimates and approvals for office services
• Lift/move light items from time to time
• Close and open office daily

Qualifications

• Bachelor’s degree preferred but not required
• 2+ years of Customer Service experience
• 2+ years of Sales experience preferred but not required
• High attention to detail
• Experience with Microsoft Office

As a team member at Terra, you’ll enjoy:

• Career advancement and bonus opportunities
• Comprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account)
• Employer-paid life and disability insurance