Sales/Marketing Events & Outreach Coordinator

Cogir of Fremont; Fremont (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Cogir Management Senior Living USA is seeking a Sales Outreach/Events Coordinator to collaborate with the Sales Manager and Executive Director to boost occupancy and resident satisfaction. The role involves handling inquiries, supporting sales efforts, and coordinating events to attract prospective residents and families.

The position reports to the Marketing Director/Executive Director and requires ability to manage sales processes, generate reports, and participate in community outreach

Qualifications

• Customer service experience is required in a sales-focused environment.
• Experience coordinating administrative sales tasks and processes.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Help maintain or improve community occupancy and revenue through marketing events.
• Use sales processes and forms to track information and generate reports.
• Provide administrative support to the sales team.
• Coordinate and complete activities for sales, convert deposits to move-ins, and plan marketing events.
• Prepare data for weekly and monthly reports.
• Maintain knowledge of the sales management system and input activities timely.
• Assist in understanding prospective residents' needs and educate them about services.
• Support visits to prospects/homes and ensure forms are completed before move-in.
• Increase community awareness through outside events and local involvement.

Skills

Customer Service

Sales Coordination

Administrative Tasks

Communication

Education

High School diploma or GED

Job description

Description

Sales/Marketing Events & Outreach Coordinator

Job Description – Sales Outreach/Coordinator COGIR MANAGEMENT SENOIR LIVING U.S.A Department: Sales and Marketing FLSA Status: Non-exempt EEO Category: Administrative/ Support Worker

Reports to: Marketing Director/Executive Director

Description of Position:

The Sales Outreach & Events Coordinator partners with the Sales Manager and the Executive Director to improve occupancy at the community. The Sales Coordinator/Outreach will help the Sales Manager to ensure customer’s satisfaction by answering all the daily inquiries/questions of the residents and the families. As well assist with the timely administration of sales and marketing efforts. Responsibilities of the Sales Outreach/Coordinator

1. 1. Help to maintain and/or improve community occupancy level and revenue production in accordance with business and marketing plans including Marketing events.
2. 2. Utilizes the sales processes, systems and forms for sales to perform job duties, track information, compile data and reports and achieve desired community occupancy goals.
3. 3. Provides administrative support to the sales team.
4. 4. Coordinates and completes all activities needed for the sale and converts deposits to move-ins. Also plans and executes Marketing events.
5. 5. Prepares data for weekly and monthly reports.
6. 6. Maintains working knowledge of the sales management system and uses it to develop reports. Inputs sales and marketing activities, as directed and in a timely manner.
7. 7. Help to manage sales process by understanding prospective residents\" needs and educating them about the community’s services and programs.
8. 8. Help to coordinate and complete all activities needed for sales, including visiting prospects, homes, conducting initial assessments or sales presentations, and ensuring all required forms are completed prior to move-in.
9. 9. Help to increase community awareness through participation in outside events, professional groups and local community involvement.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive List of responsibilities. An employee should perform all duties assigned by his or her manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Education and Experience: High School diploma or GED; a minimum of 1-5 years administrative sales experience, preferable in the retirement industry or medical field, with a proven track record and focus on customer service.

COGIR MANAGEMENT SENOIR LIVING U.S.A Physical and Working Demands: The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standing, walking, sitting, use of hands or fingers to feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, vision or hear. Taste smell and the ability to lift up to 50 lbs. Requires interaction with co-workers, residents or vendors. Occasional weekend, evening or night work if needed to ensure shift coverage. On call basis as needed maybe required from time to time. Possible exposure to communicable diseases. Potential injury from transferring, repositioning or lifting residents. Exposure to latex. Possible exposure to bloodborne pathogens, exposure to various drugs, chemical, infectious or biological hazards. Required to travel.