Sales & Marketing Coordinator

Washington Duke Inn & Golf Club; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401 (k)

401 (k) Matching

Medical, Dental, and Vision benefits

Short Term Disability

Long Term Disability

Critical Illness

Paid Time Off

Holiday Pay

Employee Assistance Program

Complimentary Employee Meal

Onsite Parking

Job summary

Washington Duke Inn & Golf Club in Durham, NC is seeking an organized Sales & Catering Administrative Specialist to support the sales and catering team. You will handle contracts, proposals, and routine office duties while maintaining accurate records and meeting tight deadlines.

Responsibilities include preparing information kits, coordinating travel, and assisting the Executive Club Manager, with a focus on professionalism, adherence to policies, and efficient office operations.

Qualifications

• 2-4 years’ experience in catering, sales/service, event service management or related field.
• Familiarity and superior skill with software programs, specific but not limited to; Microsoft Word, Microsoft Excel, and Delphi.
• Ability to prioritize workload and meet deadlines.
• Developed English skills both written and orally.

Responsibilities

• Report to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.
• Always present a crisp and polished professional appearance as outlined in the appearance standards.
• Support the sales and catering team as needed, including administrative functions daily.
• Working knowledge of the product and familiarity with all sales office functions.
• Coordinate all Sales travel and tradeshow support
• Assist Executive Club Manager two days a week, specifically administrative support.
• Handle additional duties and responsibilities by the Sales team as needed.

Job description

Job Details

Job Location: WDI - Durham, NC 27705 Position Type: Full Time Salary Range: $22.00 - $22.00 Hourly

• Report to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.
• Always present a crisp and polished professional appearance as outlined in the appearance standards.
• Support the sales and catering team as needed, including administrative functions daily.
• Working knowledge of the product and familiarity with all sales office functions.
• Maintain the working knowledge of the filing system and coordination of the flow of paperwork.
• Working knowledge of the function of all other hotel departments and development of interdepartmental relationships with other departments.
• Compose as requested and prepare Sales and other delegated correspondence accurately and quickly. Proofread all other correspondence to be ready for review and signature.
• Coordinate distribution of all memos, correspondence, and other materials generated by the Sales and Catering Department.
• Answer, screen, and qualify all incoming phone calls for the Sales Department with a warm greeting and engaging conversation.
• Maintain an office supply inventory, order and organize supplies to avoid delays in production, while maintaining budget.
• Prioritize the daily workload accurately to successfully meet deadlines.
• Daily duties to include; reader board, packet review, packet distribution, resumes, menus, dietary cards, divisional weekly schedule, amenities, in house blocks, leads/turn down entries for catering, calling for guarantees, routing add ons, revised and late event orders, and maintaining banquet event order binder.
• Prepare and assemble sales information kits and information for current/potential clients.
• Type and distribute contracts and proposals
• Coordinate all Sales travel and tradeshow support
• Assist Executive Club Manager two days a week, specifically administrative support.
• Support and adhere to all hotel policies and procedures.
• Handle additional duties and responsibilities by the Sales team as needed.

Qualifications

• 2-4 years’ experience in catering, sales/service, event service management or related field.
• Familiarity and superior skill with software programs, specific but not limited to; Microsoft Word, Microsoft Excel, and Delphi.
• Ability to prioritize workload and meet deadlines.
• Developed English skills both written and orally.

BENEFITS

• 401 (k)
• 401 (k) Matching
• Medical, Dental, and Vision benefits offered
• Additional Supplemental Coverages Offered - Short Term Disability, Long Term Disability, Critical Illness
• Paid Time Off
• Holiday Pay for 8 holidays, Birthday pay
• Employee Assistance Program
• Complimentary Employee Meal
• Onsite Parking