Sales Manger

Randstad USA; Jacksonville (FL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Paid time off

Holidays

Maternity leave

401(k) retirement plan

Work-from-home day

Job summary

Randstad USA is seeking an experienced Sales & Client Acquisition Manager to lead the sales and intake team, oversee client consultation, and optimize the client onboarding pipeline. You will own CRM systems, train a dedicated team, and participate in consultative sales calls as needed.

The ideal candidate has a proven track record in consultative, high-trust professional services and strong experience with CRMs like HubSpot or Lawmatics.

Qualifications

• Proven track record in consultative, high-trust professional or legal services.
• Experience with legal intake workflows and professional services CRMs.
• Strong emotional intelligence for sensitive client conversations.
• Analytical, systems-management and problem-solving skills.
• 1 Work-From-Home day per week available after 90 days of satisfactory performance.
• Experience covering CRM admin tasks.
• Ability to train and develop sales/intake teams.

Responsibilities

• Execute a comprehensive sales strategy aligned with organizational growth goals.
• Own end-to-end lead handling, pipeline management, consultation, and client onboarding workflows.
• Establish metrics, track sales KPIs, analyze conversion data, and build accurate revenue forecasts.
• Collaborate with executive leadership on budgeting, growth planning, and process optimization.
• Partner directly with external marketing agencies to align campaign messaging with sales goals.
• Track marketing-sourced lead quality and conversion metrics to optimize ad spend and lead flow.
• Ensure a smooth transition for prospective clients moving from marketing channels to sales consultation.
• Lead, coach, and manage day-to-day operations for the sales and intake team.
• Conduct regular 1:1s, monitor individual performance metrics, and build a culture of accountability and empathy.
• Create and update scripts, consultation frameworks, and ongoing sales training modules.
• Oversee team onboarding to ensure new hires become fully productive independently.
• Act as the super-user and administrator for CRM systems to maintain data integrity.
• Maintain direct active involvement in sales processes by stepping in to cover consultations, resolve client escalations, and handle peak call volumes when required.

Skills

Consultative sales

Team leadership

Emotional intelligence

CRM management

Data analysis

Training & coaching

Process optimization

Tools

HubSpot

Lawmatics

Job description

Job Title: Sales & Client Acquisition Manager

Location: On-site / Hybrid Option Available (1 Work-From-Home Day after 90 Days)

FLSA Status: Exempt (Executive Exemption)

Salary: $70,000 – $80,000 / year

Reports To: CEO

Job Summary

We are seeking an experienced, high-performing Sales & Client Acquisition Manager to oversee our sales, client consultation, and intake operations. In this role, you will be responsible for driving conversion rates, optimizing the client pipeline, managing external marketing agency partnerships, and ensuring a seamless experience for potential clients from initial contact through onboarding.

As a hands-on leader, you will own CRM systems, train and manage a dedicated sales/intake team, and step directly into consultative sales calls when needed. The ideal candidate thrives in a fast-paced environment, possesses strong emotional intelligence, and brings a proven track record in consultative, high-trust professional services (e.g., legal, healthcare, or human-services).

Key Responsibilities

Sales Strategy & Leadership

• Execute a comprehensive sales strategy aligned with organizational growth goals.
• Own end-to-end lead handling, pipeline management, consultation, and client onboarding workflows.
• Establish metrics, track sales KPIs, analyze conversion data, and build accurate revenue forecasts.
• Collaborate with executive leadership on budgeting, growth planning, and process optimization.
• Partner directly with external marketing agencies to align campaign messaging with sales goals.
• Track marketing-sourced lead quality and conversion metrics to optimize ad spend and lead flow.
• Ensure a smooth transition for prospective clients moving from marketing channels to sales consultation.

Team & Performance Management

• Lead, coach, and manage day-to-day operations for the sales and intake team.
• Conduct regular 1:1s, monitor individual performance metrics, and build a culture of accountability and empathy.
• Create and update scripts, consultation frameworks, and ongoing sales training modules.
• Oversee team onboarding to ensure new hires become fully productive independently.
• Act as the super-user and administrator for CRM systems (e.g., HubSpot, Lawmatics) to maintain data integrity.
• Maintain direct active involvement in sales processes by stepping in to cover consultations, resolve client escalations, and handle peak call volumes when required.

Qualifications & Experience

• Proven track record in consultative sales and team leadership within high-trust, professional, or legal services.
• Direct experience with legal intake workflows, professional services CRM platforms (HubSpot, Lawmatics, or similar), and lead pipeline tracking.
• High emotional intelligence with the ability to handle sensitive client conversations with professionalism and empathy.
• Strong analytical, system-management, and problem-solving skills.
• Workplace Flexibility: 1 Work-From-Home day per week available after 90 days of satisfactory performance.
• Health & Wellness Coverage:
• Medical insurance (100% of the base employee premium covered by the firm).
• Vision and Dental insurance offered.
• Short-Term and Long-Term Disability (100% firm-paid).
• Paid Time Off & Holidays:
• 13 PTO days annually.
• 9 paid company holidays per year.
• 2 weeks of paid maternity leave (eligible after 1 year of employment; stacks with approved STD coverage).
• Retirement Planning: 401(k) eligibility after 1 year of employment (open enrollment periods every January and July).