Sales Manager (Pre-Arranged Funeral)

Service Corporation International; Houston (TX); On-site; USD 97,700 - 187,800; Full time

Job summary

Service Corporation International in Houston seeks a Funeral Sales Counselor with leadership responsibilities to develop a high-performing sales team and grow market share while upholding ethical standards.

You will train Sales Counselors, manage pre-need contracts for compliance, and coordinate marketing programs to reach diverse communities. A valid driver’s license and state license as required will be needed.

Qualifications

• Education: High school or equivalent.
• Bachelor’s degree preferred.
• Funeral Sales Counselor and/or funeral sales supervisory experience required.
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus.
• Licenses: Valid driver’s license with good driving record; Insurance license as required by state law.

Responsibilities

• Staff Management and Leadership: Lead sales staff and meet quotas.
• Meet and exceed location sales quotas and grow market share.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors regarding aftercare, prospecting, product knowledge, and closing skills.
• Develop marketing programs to fit community demographics and increase awareness.
• Review pre-need contracts for HMIS/compliance and approve discounts.
• Maintain sales materials, training manuals and sales equipment.
• Ensure code of conduct compliance and licensure.

Skills

Leadership

Coaching

Sales

Customer service

Goal setting

Communication

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.JOB RESPONSIBILITIESStaff Management and LeadershipMeet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer serviceMarket ShareDevelop marketing programs that compliment the geography, demographics, ethnicity, or religions of the communityAnalyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the locationExpense ManagementReview all pre-need contracts contracts to ensure compliance with HMIS, state/provincial and or federal lawsApprove all discounts offered to customersPrepare reports that demonstrate compliance with financial controlsOperations SupportMaintain all marketing materials, training manuals, sales equipment and other sales suppliesEnsure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policiesMaintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the publicComplianceEnsure that all sales counselors follow the Code of Conduct and obtain proper licensureEnsure compliance of sales practices with federal, state/provincial and local regulationsMINIMUM REQUIREMENTSEducationHigh school or equivalentBachelor’s degree preferredExperienceFuneral Sales Counselor and/or funeral sales supervisory experience requiredExperience presenting, training, coaching and motivating salespeople and sales forces a plusLicensesValid state/province driver’s license with good driving recordInsurance license as required by state/province law and as prescribed by each state boardKnowledge, Skills and AbilitiesWorking knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievableCompensation$97,700 to $187,800 earnings potentialPostal Code: 77024Category (Portal Searching): SalesJob Location: US-TX - Houston