Sales Professional - Inside Sales

Service Corporation International; Memphis (TN); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Sales Trainee in Memphis to learn funeral services, products, and CRM systems. You will meet with client families, present options, and drive revenue while mastering pre-planning and at-need sales in a technology-driven environment.

The program requires course work completion, exams, and demonstrated skills. Evening/weekend availability and professional appearance are expected.

Qualifications

• High School Diploma or equivalent required.
• Sales or customer experience preferred.
• Proficient with CRM systems and MS Office.

Responsibilities

• Develop trusting relationships with prospective and existing client families to generate sales leads.
• Schedule sales appointments including evenings and weekends.
• Present service, product, and property solutions to meet families' needs.

Skills

CRM proficiency

Communication skills

Empathy

Bilingual (pref)

Education

High School Diploma or equivalent

Tools

CRM software

Proprietary contracting software

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss ‘Celebrating a Life Well Lived’. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.Job ResponsibilitiesDevelop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.Minimum QualificationsEducationHigh School Diploma or equivalentLicensesAbility to obtain and maintain insurance license as required by state/provinceCurrent state/province issued driver’s license with an acceptable driving recordExperienceSales or Customer experience preferredPrevious experience with Customer Relationship Management (CRM) systems preferredKnowledge, Skills and AbilitiesProficient computer skills including MS office suiteProficient computer skills with CRM and Social Networking Apps preferredProfessional demeanor and communication skillsBilingual, knowledge of another language preferredProfessional attire required when meeting with clients or representing the companyAvailable to work evenings and weekendsCompensation$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)Postal Code: 38116Category (Portal Searching): SalesJob Location: US-TN - Memphis