Sales Manager (Part Time)

Carter's Inc.; Cambridge (MA); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

30% employee discount

GED / education support

Job summary

Carter's Inc. in Cambridge, MA is seeking a Part Time Sales Manager to lead with a welcoming, inclusive approach and to educate the team on product styles, features and benefits. You will greet families, drive sales, and ensure top‑notch customer service across channels.

The role emphasizes coaching, planning, and execution of targeted business focus areas, while maintaining strong Asset Protection and customer loyalty programs. Weekend availability is required.

Qualifications

• High school diploma or GED required.
• Positive and solutions‑oriented mindset.
• Effective verbal and written communication skills.
• Ability to lift 40 pounds as needed and stand for long periods.

Responsibilities

• Become a product and brand expert to help families navigate from preemie to size 14.
• Welcome customers with a warm greeting and explain product features and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others and model omni‑channel service standards and drive results.

Skills

Customer service

Communication

Time management

Tech proficiency

Physical stamina

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Job Summary

As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school and other parenting milestones. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni‑channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow‑through.
• Perform Lead on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through company‑sponsored programs, including credit.
• Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.

Qualifications

• A positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A high school diploma or GED.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods of time; climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Benefits

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Compensation

Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.