Sales Manager-MGO- Denver

Maggianosjobs; Denver (CO); On-site; USD 65,000 - 100,000; Full time

Job summary

Maggiano's Little Italy in Denver is seeking an Inside Sales Manager to drive banquet and catering business. You will respond quickly to leads, qualify events, and prepare proposals to win deposits and contracts.

You will hand off booked events to the Event Manager and collaborate with culinary and operations teams to ensure flawless execution and guest satisfaction.

The role requires strong organization, closing focus, and exceptional guest service to convert inquiries into confirmed events.

Qualifications

• Experience managing banquet and catering sales workflows.
• Strong proposal development and closing skills.
• Excellent organization and communication.

Responsibilities

• Manage all banquet and catering leads via web, phone, and walk-ins.
• Respond to inquiries within established response times.
• Qualify events based on size, date, budget, and feasibility.
• Build customized proposals and event packages based on guest needs.
• Present menu options, pricing, room availability, and event details clearly.
• Secure deposits and signed contracts to confirm events.
• Enter, track, and update opportunities in the CRM.
• Meet monthly/quarterly sales and conversion goals.
• Coordinate handoffs to the Event Manager once booked.
• Collaborate with banquet, culinary, and management teams for alignment.
• Provide timely communication with guests.
• Assist guests with basic event questions (A/V, linens, etc).
• Maintain organized event files and notes.
• Handle adjustments prior to handoff; participate in weekly reviews.
• Support outbound sales during peak seasons.

Skills

Banquet sales

CRM management

Proposal development

Event coordination

Customer service

Tools

CRM software

Job description

Job Title

Sales Manager-MGO- DenverPosted: 10/05/2026Salary: $65,000 - $100,000 including bonus

Location

CO, Denver Pavilions

Description

SALES MANAGER

The Inside Sales Manager is responsible for managing all banquet and catering inquiries and converting qualified leads into booked business. This role focuses on responding quickly to web and phone leads, qualifying events, preparing proposals, securing deposits/contracts, and providing a clean handoff to the Event Manager to ensure flawless execution.

The ideal candidate is highly organized, responsive, detail-oriented, and driven by closing business and delivering exceptional guest service.

ESSENTIAL FUNCTIONS

• Manage all banquet and catering leads generated via web, phone, third-party platforms, and walk-ins
• Respond to new inquiries within established response-time standards
• Qualify events based on size, date, budget, menu, and operational feasibility
• Build customized proposals and event packages based on guest needs
• Present menu options, pricing, room availability, and event details clearly and confidently
• Secure deposits and signed contracts to confirm events
• Enter, track, and update all opportunities and client communication in the CRM
• Maintain accurate pipeline data and follow-up tasks within the CRM
• Convert leads into confirmed events and meet monthly/quarterly sales and conversion goals
• Coordinate a professional handoff to the Event Manager once the event is booked
• Ensure all events are documented clearly for operations teams
• Work collaboratively with banquet, culinary, and management teams to ensure alignment
• Provide excellent phone and email etiquette and timely communication with all guests
• Assist guests with basic event questions such as A/V, linens, room layout, timing, etc.
• Maintain organized electronic files, proposals, contracts, and event notes
• Handle adjustment requests, changes, or additions prior to handoff as appropriate
• Participate in weekly event/banquet meetings as needed to review upcoming business
• Support outbound sales efforts as needed during peak seasons

Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.

At Maggiano's Little Italy we strive to celebrate the differences that make a good company great and to leverage individual strengths to create an innovative, inclusive and unified team