Sales Manager: Lead & Elevate a High-Performing Retail Team

Nebraska Furniture Mart Inc.; Cedar Park (TX); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Same day pay

Competitive pay

Staff discount on merchandise

Tuition Reimbursement

Career development opportunities

Volunteer opportunities

Job summary

Nebraska Furniture Mart (NFM) invites you to join our team as Sales Manager in Cedar Park, TX. You will lead and develop the sales staff to achieve customer satisfaction and key results, with a focus on coaching, scheduling, and performance management.

We offer a competitive pay range and a guaranteed monthly bonus, plus opportunities for growth. This full-time role requires a Bachelor's degree or equivalent experience, plus supervisory and retail sales background.

Qualifications

• Bachelor's degree in business, sales/marketing, related area or equivalent experience.
• 3 years of supervisory or management experience.
• 2 years of sales experience (retail sales experience in a true selling environment is preferred).
• Experience as an NFM shadow trainer preferred. Product knowledge is preferred.
• PC experience with Microsoft Office proficiency is preferred.

Responsibilities

• Recruit: Interview and hire sales staff to meet designated staffing levels.
• Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs.
• Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they're meeting sales performance measures.
• Coach: Train sales staff on product knowledge and selling skills.
• Improve: Actively work on process improvements and attend/participate in all scheduled training events.
• Resolve: Assist sales staff with merchandise questions and issues with external customers.
• Maintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely.

Skills

Excellent communication

Customer service

Interpersonal skills

Negotiation skills

Time management

Team player

Education

Bachelor's degree in business/sales/marketing or related

Tools

Microsoft Office

Job description

Nebraska Furniture Mart (NFM) invites you to join our team as Sales Manager in Cedar Park, TX. You will lead and develop the sales staff to achieve customer satisfaction and key results, with a focus on coaching, scheduling, and performance management.

We offer a competitive pay range and a guaranteed monthly bonus, plus opportunities for growth. This full-time role requires a Bachelor's degree or equivalent experience, plus supervisory and retail sales background.