Sales Manager

Service Corporation International; Akron (OH); Vor Ort; USD 90.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401(k) with company match

Paid time off

Life Insurance

Zusammenfassung

Service Corporation International is seeking a sales leadership role in Akron. Lead Sales Counselors, ensure training, and drive market share while upholding company policies and ethics.

Your responsibilities include coaching the sales team, managing aftercare, and developing local marketing programs to grow the customer base and meet quotas. Strong knowledge of CRM and MS Office is valued.

Qualifikationen

• Working knowledge of Windows-based PC environment and MS Office applications.
• Knowledge of Customer Relationship Management systems is a plus.
• Ability to maintain confidentiality and work beyond standard hours when necessary.

Aufgaben

• Meet and exceed location sales quotas.
• Provide sales instruction and coaching to Sales Counselors.
• Lead aftercare process and sales presentations with customers.

Kenntnisse

MS Office

CRM knowledge

Confidentiality

Flexible hours

Goal setting

Ausbildung

High school diploma or equivalent

Bachelor’s degree preferred

Insurance license

Tools

Windows-based PC environment

Jobbeschreibung

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

• Education: High school or equivalent Bachelor’s degree preferred
• Experience: Sales experience not required Sales Counselor and sales supervisory experience preferred Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses: Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities: Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable
• Compensation: $90,000 to $180,000 earning potential
• Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

Postal Code: 44333 Category (Portal Searching): Sales Job Location: US-OH - Akron

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.