Sales Manager - Hotel Polaris

Hotel Polaris; Colorado Springs (CO); On-site; USD 60,000 - 70,000; Full time

Job summary

Join a leading hotel at the U.S. Air Force Academy as a Sales Manager, where you'll shape guest experiences and drive business success. This role involves managing sales processes, client relations, and collaborating with the marketing team to achieve sales goals. Ideal candidates will have a strong background in hospitality sales, excellent communication skills, and a passion for creating memorable experiences.

Benefits

Group medical, dental, vision, life, and disability benefits.

401(k) plan with company match.

Complimentary team member meals.

Complimentary room nights at CoralTree Hospitality managed properties.

Qualifications

• Experience in a comparable AAA Four Diamond/Four Star hotel is highly desired.
• Ability to manage extensive amounts of information.
• Excellent written skills for sales and marketing communication.

Responsibilities

• Contract group business within assigned sales territory/market.
• Respond to incoming leads within 24 hours.
• Schedule and conduct site tours.

Skills

Negotiation

Sales Procedures

Communication

Education

Bachelor's Degree

Tools

Sales Systems

Job description

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Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Sales Manager to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

1. Contract group business within assigned sales territory/market.
2. Respond to incoming leads within 24 hours or same day if possible.
3. Work with Director of Sales and Marketing to establish, monitor and administer a yearly business plan that includes: Sales and service goals, timely reports relating to business plan administration, maintenance of a sales “funnel”, knowledge and effective use of all sales resources, maintaining exceptional client relations.
4. Attend related training events (sales, Delphi, food, wine, etc.).
5. Participate in regularly scheduled sales and convention service related meetings and events.
6. Learn and maintain a current understanding of all Resort outlets and service vendors.
7. Schedule and conduct site tours.
8. Complete numerous tasks simultaneously with strict deadlines on each.
9. Focus on a consistently up-selling approach.
10. Work on all aspects of the sales process from receiving inquiry calls, booking business, confirming details, and working with the group while they are at the hotel.
11. Meet with clients to work out the details of their functions, act as event planner for their function.
12. Maintain general knowledge of conference technology and audio-visual needs.
13. Entertain prospective clients and give tours of event space, outlets, and guest rooms.
14. Keep updated on current sales trends within the market and the competitive set.
15. Other duties and assignments as directed.

Qualifications

1. College degree preferred, preferably with a Bachelor's Degree or equivalent experience.
2. Experience in a comparable AAA Four Diamond/Four Star hotel or higher is highly desired.
3. Experience with sales systems and contracting workflow.
4. Ability to negotiate, convince, sell and influence professionals and hotel guests.
5. Ability to manage extensive amounts of information.
6. Knowledge of sales procedures in the hotel industry.
7. Excellent written skills for sales and marketing communication.
8. Ability to work independently and as part of a high-performance team.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Salary range: $60,000 - $70,000/yr.

Application deadline: This job posting will close on 6/15/2025 or until the position has been filled.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Hospitality