Sales Manager: Growth, Coaching & Customer Experience Leader

Ultipro; Muskego (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Fleet Farm in Muskego, WI is seeking a Sales Manager to lead 1–3 sales zones, ensuring a consistent customer experience, trip assurance, and proper visual merchandising in the store. You will train and coach team members, develop individual growth plans, and hire staff as needed to optimize coverage.

The role requires a Bachelor's degree or equivalent experience and 3 years of management in a big box retailer.

Qualifications

• Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience.

Responsibilities

• The Sales Manager will focus on Key Areas of Store Operations: Team Members, Customer Experience, Sales Growth, Customer Readiness, and Store planogram execution and integrity.
• Teach, train, coach, and mentor the team to develop Best in Class execution and customer service.
• Oversee development and execution of individual development plans for direct and indirect reports.
• Ensure all areas are staffed according to budget and maximize for customer needs; hire, train, develop, and manage performance of all Team Members.
• Responsible for consistent execution of customer readiness standards and in-stock levels to ensure trip assurance for customers.
• Ensure end caps are set and merchandised correctly; displays are clean with signage.
• Promote Fleet Farm loyalty program and other company initiatives.

Skills

Leadership

Coaching

Team management

Education

Bachelor's Degree in Business/Marketing or related field

Job description

Fleet Farm in Muskego, WI is seeking a Sales Manager to lead 1–3 sales zones, ensuring a consistent customer experience, trip assurance, and proper visual merchandising in the store. You will train and coach team members, develop individual growth plans, and hire staff as needed to optimize coverage.

The role requires a Bachelor's degree or equivalent experience and 3 years of management in a big box retailer.