Sales Manager-Group (Major Markets)

Hyatt Hotels Corporation; Baltimore (MD); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Free room nights

Friends & family rates

Discounts on food and beverage

Tuition reimbursement and training

Job summary

Hyatt Hotels Corporation seeks a dynamic Group Sales Manager- Major Market to drive group business and revenue for our properties. You will proactively target groups, lead contract negotiations, and cultivate strategic relationships with major clients and event planners.

You will collaborate with marketing, events, and operations to align sales initiatives with promotional activities. Travel to client sites and events will be required to represent Hyatt effectively.

Qualifications

• 2–3 years of experience in hotel group sales.
• Experience handling groups of 100+ rooms on peak.
• Excellent negotiation, communication, and interpersonal skills.
• Willingness to travel as needed.

Responsibilities

• Proactively sell guest rooms, meeting spaces, and Hyatt services to groups of 100+ rooms on peak.
• Lead negotiations, secure contracts, and align terms with goals.
• Build new relationships and nurture existing ones with key clients, event planners, and corporate partners.
• Collaborate across teams including marketing, events, and operations to align sales efforts with promotions.
• Represent Hyatt at client meetings, industry events, and trade shows to strengthen market presence.

Skills

Negotiation skills

Communication

Interpersonal skills

Travel readiness

Sales process knowledge

Hospitality industry understanding

Tools

Hyatt-specific tools

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life.

We are looking for a dynamic and experienced Group Sales Manager- Major Market to join our team. This role is ideal for a results-driven, client-focused sales professional who thrives on building relationships and securing group business opportunities. You’ll play a vital role in creating exceptional experiences for our guests while driving revenue for the property.

Why Choose Hyatt?

• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

What You'll Do:

As the Group Sales Manager, you will:

• Proactively sell guest rooms, meeting spaces, and Hyatt services to groups of 100+ rooms on peak.
• Lead negotiations, secure contracts, and ensure favorable terms aligned with business goals.
• Build new relationships and nurture existing ones with key clients, event planners, and corporate partners.
• Deliver Exceptional Service:
  • Conduct site visits, present tailored proposals, and maintain high levels of customer satisfaction.
  • Collaborate across teams, including marketing, events, and operations, to align sales efforts with promotional initiatives.
• Lead with Expertise:
  • Provide insights through accurate sales reports and market analysis.
  • Represent Hyatt at client meetings, industry events, and trade shows to strengthen our market presence.

Qualifications

• 2–3 years of experience in hotel group sales, with expertise in handling groups of 100+ rooms on peak.
• Exceptional negotiation, communication, and interpersonal skills.
• Proven ability to exceed production goals and deliver results.
• Knowledge of sales process and the ability to align sales strategies with business objectives.
• Proficiency in general computer systems and Hyatt-specific tools (training provided).
• A true passion for hospitality and a results-driven mindset.
• Ability to travel as needed to represent Hyatt.

Why You'll Love Working Here:

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you.

Grand Hyatt Fukuoka | Fukuoka , Kyushu , JP

Park Hyatt Washington | Washington , DC , US

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.