Sales Manager-Group (Small Markets)

Hyatt Hotels Corporation; Baltimore (MD); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Discounted room nights

Friends & family rates

Discounts on food and beverage

401(k) matching

Stock purchase plan

Tuition reimbursement

Employee meals

Job summary

Hyatt Hotels Corporation is seeking a Group Sales Manager for the Small Market to drive group business and revenue at Hyatt properties in a dynamic, client‑driven role.

You will proactively secure group opportunities, negotiate contracts, and collaborate with marketing, events, and operations to deliver exceptional guest experiences.

Qualifications

• 1-2 years of hotel group sales experience.
• Experience handling groups up to 100 rooms on peak.
• Strong negotiation and communication skills.
• Ability to exceed production goals.
• Familiarity with sales processes and objectives.

Responsibilities

• Drive sales by selling guest rooms, meeting spaces, and Hyatt services to groups of up to 100 rooms on peak.
• Lead negotiations, secure contracts, and align terms with business goals.
• Build and nurture relationships with clients, planners, and partners.
• Provide insights through sales reports and market analysis.
• Represent Hyatt at client meetings and industry events.

Skills

Negotiation

Communication

Interpersonal skills

Sales process

Hospitality passion

Hyatt tools

Tools

Hyatt tools

Job description

Summary

At Hyatt, we care for people so they can be their best.

Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life.

We are looking for a dynamic and experienced Group Sales Manager- Small Market to join our team. This role is ideal for a results-driven, client-focused sales professional who thrives on building relationships and securing group business opportunities. You'll play a vital role in creating exceptional experiences for our guests while driving revenue for the property.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $57,800-$75,000/year
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

What You’ll Do

• Drive Sales Success:
  • Proactively sell guest rooms, meeting spaces, and Hyatt services to groups of up to 100 rooms on peak.
  • Lead negotiations, secure contracts, and ensure favorable terms aligned with business goals.
  • Build new relationships and nurture existing ones with key clients, event planners, and corporate partners.
• Deliver Exceptional Service:
  • Conduct site visits, present tailored proposals, and maintain high levels of customer satisfaction.
  • Collaborate across teams, including marketing, events, and operations, to align sales efforts with promotional initiatives.
• Lead with Expertise:
  • Provide insights through accurate sales reports and market analysis.
  • Represent Hyatt at client meetings and industry events.

Qualifications

• 1-2 years of experience in hotel group sales, with expertise in handling groups of up to 100 rooms on peak.
• Exceptional negotiation, communication, and interpersonal skills.
• Proven ability to exceed production goals and deliver results.
• Knowledge of sales process and the ability to align sales strategies with business objectives.
• Proficiency in general computer systems and Hyatt-specific tools (training provided).
• A true passion for hospitality and a results-driven mindset.

Why You’ll Love Working Here

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you're ready to deliver exceptional service and exceed expectations, we're ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.