Sales Manager (Funeral) - SAN ANTONIO, TX area

Funeral Directors Life; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the funeral industry seeks a Sales Manager in San Antonio, TX. This role involves coaching sales professionals, generating leads, and ensuring customer satisfaction. The ideal candidate will have experience in funeral sales management and strong communication skills. Join a supportive team that values integrity and service.

Benefits

Health Benefits

401(k)

Continuous Training

Annual Incentive Trip

Qualifications

• 2-3 years funeral sales management experience preferred.
• Excellent communication skills for interacting with grieving families.

Responsibilities

• Coach Family Service Professionals and manage sales team scheduling.
• Generate sales leads through community interaction and networking.

Skills

Communication

Problem Solving

Collaboration

Education

Texas Life Insurance License

Experience as Family Service Professional

Job description

Are you constantly looking for ways to create value for others? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, we would like to visit with you!

We seek a highly-qualified, motivated, Sales Manager in the SAN ANTONIO, TX area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and/or Advanced Planning Professionals and helps manage contact with our families to fulfill their death care needs.

As the SALES MANAGER, you will be positioned for a successful career in the funeral industry. Here’s how:

• Generous compensation including base salary and overrides
• Health benefits, 401(k)
• Continuous training and development by supportive sales management teams
• Annual incentive trip

DUTIES and RESPONSIBILITIES

1. Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, and sales guideline interpretation.
2. Manage scheduling, lead distribution, follow-up, and other aspects of the sales team, without selling directly.
3. Generate sales leads through serving at-need families, networking, community interaction, and co-ordinating group seminars.
4. Assist the VP in developing and meeting the annual location pre-need sales budget.
5. Respond within 24 hours to customer complaints and coach staff on turning complaints into opportunities.
6. Establish and review activity and performance plans for staff.
7. Handle hiring, discipline, termination, training, and staff development.
8. Manage team attendance, performance, and related HR issues.
9. Report progress to the General Manager and Cemetery VP.
10. Ensure customer satisfaction across departments.
11. Ensure compliance with all sales regulations.
12. Review sales contracts for compliance with guidelines.
13. Lead change initiatives to improve service.
14. Act as a resource for estate planning to increase market share.
15. Mentor and coach sales professionals, including job shadowing.

REQUIREMENTS

• 2-3 years FUNERAL sales management experience PREFERRED
• A valid TEXAS Life insurance license PREFERRED
• 1-3 years experience as a Family Service or Advanced Planning Professional HIGHLY PREFERRED
• Community, civic, volunteer, or sectarian work within the market.
• Computer literacy with relevant software.
• Excellent communication skills for interacting with grieving families, co-workers, and stakeholders.
• Ability to collaborate, work independently, and contribute to group objectives.
• Innovative problem-solving skills.
• Effective communication and proactive contribution.
• Ability to interface across all levels of personnel.

To learn more about a career with Funeral Directors Life – a career with purpose – please apply today for immediate consideration.

This position is employed by our partners in the SAN ANTONIO, TX area.

About Funeral Directors Life

Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace dedicated to service, integrity, and respect. We provide preneed insurance, at-need solutions, and marketing services to help funeral homes grow and serve families effectively.

DIG has received numerous awards for workplace excellence, including Fortune’s “Best Small & Medium Workplaces” and Texas Monthly’s “Best Companies to Work for in Texas.” Based in Abilene, TX, DIG fosters a culture rooted in Christian principles, emphasizing leadership through service, honesty, and respect. Our mission is to be the most-respected provider of service to the funeral industry.

We offer competitive compensation, a supportive work environment, and numerous benefits including health coverage, 401(k) matching, and personal growth opportunities.

An Equal Opportunity Employer