Sales Manager (Funeral) - SAN ANTONIO, TX area

Directors Investment Group; San Antonio (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager in San Antonio, TX, to drive revenue and build meaningful community partnerships. This role is pivotal in guiding Family Service Professionals and ensuring customer satisfaction in a compassionate environment. The ideal candidate will possess strong leadership skills and a passion for service, with a focus on innovative problem-solving. With generous compensation, health benefits, and continuous training, this opportunity promises a fulfilling career path in the funeral industry. If you have a heart for helping others and a knack for sales, we encourage you to apply today!

Benefits

Health Benefits

401(k)

Annual Incentive Trip

Continuous Training and Development

Qualifications

• 2-3 years of funeral sales management experience preferred.
• Excellent communication skills for interactions with families.

Responsibilities

• Coach Family Service Professionals on customer service and sales.
• Manage scheduling and lead distribution for the sales team.
• Generate sales leads through community interaction and networking.

Skills

Sales Management

Customer Service

Communication Skills

Problem-Solving

Team Collaboration

Education

Texas Life Insurance License

Experience in Funeral Sales Management

Tools

CRM Software

Microsoft Office

Job description

Are you constantly looking for ways to create value for others? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, we would like to visit with you!

We seek a highly-qualified, motivated Sales Manager in the SAN ANTONIO, TX area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and/or Advanced Planning Professionals and helps manage contact with families to fulfill their death care needs.

As the SALES MANAGER, you will be positioned for a successful career in the funeral industry. Here’s how:

• Generous compensation including base salary and overrides
• Health benefits, 401(k)
• Continuous training and development by supportive sales management teams
• Annual incentive trip

DUTIES and RESPONSIBILITIES

• Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation, etc.
• Manage scheduling, lead distribution, follow-up, and other aspects of a sales team, without requiring to sell a product/service directly.
• Generate sales leads by serving at-need families, networking, and community interaction; partner with businesses and coordinate group seminars.
• Assist the VP in developing and meeting the annual location pre-need sales budget.
• Respond within 24 hours to customer complaints and teach professionals to turn complaints into opportunities.
• Establish and review activity and performance plans for team members.
• Handle hiring, discipline, training, and performance management of staff.
• Report progress to the General Manager and Cemetery VP.
• Ensure compliance with all sales practices and regulations.
• Review sales contracts for adherence to guidelines.
• Lead change initiatives to improve service.
• Act as a resource for estate planning to increase market share.
• Mentor and coach sales professionals, including job shadowing.

REQUIREMENTS

• 2-3 years of FUNERAL sales management experience (preferred)
• Valid TEXAS Life insurance license (preferred)
• 1-3 years as a Family Service or Advanced Planning Professional (highly preferred)
• Community, civic, volunteer, or sectarian work experience within the market
• Computer skills and software knowledge
• Excellent communication skills for interactions with grieving families and stakeholders
• Ability to collaborate, work independently, and contribute proactively
• Innovative problem-solving and process improvement skills
• Effective communication and teamwork abilities

To learn more about a career with Funeral Directors Life – a career with purpose – please apply today for immediate consideration.