Sales Manager - Family Service

Service Corporation International; Arlington (TX); On-site; USD 96,000 - 184,000; Full time

Job summary

Sci Corp in Arlington, TX seeks a sales leadership professional to manage Sales Counselors, drive location quotas, and ensure compliance with policies and regulations. The role emphasizes coaching, training, and aftercare leadership in a dynamic market environment.

Responsibilities include program development, competitor pricing analysis, and effective communication with customers, while overseeing contracts, documentation, and overall sales operations to sustain growth.

Qualifications

• Bachelor’s degree preferred; high school diploma required.
• Sales management experience of 3–5 years required.
• Licenses: valid driver’s license; Insurance license as required by state law.

Responsibilities

• Meet and exceed location sales quotas.
• Ensure Sales Counselors follow training manuals and company policies.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors as primary reference for aftercare, prospecting, product knowledge, presentations, closing skills, pricing, paperwork, and customer service.
• Develop and implement marketing programs tailored to community demographics.
• Analyze competitor pricing and plan events to heighten awareness of the location.
• Review contracts to ensure compliance with laws and financial controls.
• Maintain marketing materials, training manuals, and sales equipment.
• Ensure sales programs, incentives, and presentations are budgeted and approved.

Skills

Communication

Coaching

Team leadership

Negotiation

Goal setting

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Job Responsibilities

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
  
  

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
  
  

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
  
  

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
  
  

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations
  
  

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor’s degree preferred
  
  

Experience

• Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
  
  

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board
  
  

Knowledge, Skills And Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable
  
  

Compensation: $95,700 to $184,400 earnings potential

Postal Code: 76012

Category (Portal Searching): Sales

Job Location: US-TX - Arlington

#SALES