Sales Manager, Commercial (SMB)

Scribe; United States; Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible paid time off

401(k)

Paid parental leave

Daily catered lunch

Commuter benefits

Home office stipend

Job summary

Scribe is seeking a Sales Manager, Commercial (SMB) to lead a fast-moving team of Account Executives and scale deals through a product-led sales motion. The role emphasizes coaching, playbook development, and reliable forecast discipline.

Based in San Francisco with a hybrid schedule, you will drive lead-to-close velocity and help build a scalable, high-performance culture. Equity is included for full-time employees.

Qualifications

• Experience leading SMB or Commercial sales teams.
• Proven ability to manage $10K–$50K ARR deals.
• Experience in high-growth, PLG/inbound environments.
• Strong pipeline management and forecasting skills.

Responsibilities

• Own pipeline velocity and metrics for SMB deals.
• Coach Account Executives on calls and demos.
• Develop scalable PLG-assisted selling playbooks.
• Improve forecast accuracy and funnel hygiene.
• Mentor junior sellers and create promotion paths.
• Collaborate with Marketing, RevOps, Enablement.

Skills

Pipeline management

Forecasting

Coaching

Team leadership

Tools

CRM (Salesforce)

Job description

Sales Manager, Commercial (SMB)

About Scribe

Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done – 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR in May 2026 and have grown to over 6 million daily active users across 600,000 businesses. We’re Series C and valued at $1.3 billion. We’re builders who hold a high bar, move fast, and care deeply about each other and our customers.

About the Role

Scribe’s Commercial business is one of the fastest-growing parts of the company, fueled by massive inbound demand from a product that sells itself – and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you’ll lead a team of Account Executives closing high-velocity deals with small and mid-sized businesses, turning product-led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high-volume environment where speed and consistency are the job.

What You'll Do

• Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast-moving, high-volume environment

• Coach Account Executives in real time – on calls, in deals, and in the field – to sharpen discovery, tighten demo efficiency, and close with consistency

• Build and refine playbooks for PLG-assisted selling, turning organic product usage into a repeatable motion that scales across the team

• Drive forecast accuracy and pipeline hygiene across a high-activity book, ensuring leadership has a reliable view of what’s closing and what needs attention

• Develop early-career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team

• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion – flagging what’s broken and building what’s missing

What We're Looking For

• Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high-growth environment

• Managed reps closing $10K–$50K ARR deals on 30–60 day cycles and knows what good looks like at that pace and deal size

• Has operated in a high-volume, inbound-led or PLG sales environment and built or refined the motions that make it work

• Fluent in pipeline management, conversion metrics, and activity-based forecasting – can read a funnel and know exactly where to intervene

• Coaches for efficiency and repeatability, not just outcome – knows how to get a whole team to a high standard, not just the top performers

Location

Hybrid. Based in San Francisco. We work from the office 3 days per week.

Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

Benefits

• Health, dental, and vision insurance for you and your dependents

• Flexible paid time off and company holidays

• 401(k)

• Paid parental leave

• Daily catered lunch (SF office)

• Commuter benefits

• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

Scribe TA 2026