Account Executive, SMB

scribehow.com; San Francisco (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible paid time off

401(k) retirement plan

Paid parental leave

Daily catered lunches

Commuter benefits

Home office stipend

Job summary

scribehow.com is looking for an SMB Account Executive in San Francisco, CA, who will engage with qualified leads and drive business growth. The role requires 1-2 years of SaaS/AI sales experience and ability to thrive in a fast-paced environment. Responsibilities include product demos and delivering excellent customer service. Competitive compensation of $90,000-$100,000 plus equity is offered. Join Scribe's mission to enhance productivity through innovative documentation solutions.

Qualifications

• 1-2 years of experience in professional sales in SaaS/AI.
• Experience in fast-paced environments is essential.
• BDR experience prior is a huge plus.

Responsibilities

• Close inbound new business opportunities across the SMB segment.
• Run product demos and guide prospects through the buying process.
• Deliver exceptional customer experiences.

Skills

Professional sales experience

Strong bias toward action

Highly organized

Customer engagement

Resourceful and proactive

Ability to learn quickly

Job description

TL;DR — Why This Role Matters

As an SMB Account Executive at Scribe, you’ll be the face of our company to prospective customers and play a critical role in helping businesses discover better ways of working. You’ll guide customers through their first experience with Scribe, helping them solve real operational challenges with product teams genuinely love using. This is a high‑impact, high‑velocity role where you’ll have the opportunity to drive meaningful business growth while building foundational sales skills that can accelerate your sales career at Scribe!

About the Role

As an SMB Account Executive at Scribe, you will close inbound new business opportunities across companies of all sizes and industries within the SMB segment. You’ll engage with qualified inbound leads, deliver exceptional customer experiences, and help organizations understand how Scribe can improve the way they document and scale work.

In this role, you’ll run product demos, answer customer questions, and guide prospects through the buying process using best‑in‑class sales and GTM tools. You’ll work in a fast‑paced, highly collaborative environment where activity, curiosity, and execution are highly valued.

This is a foundational role on our sales team and one of the best places to build a successful career at Scribe. The SMB segment sees the highest volume of qualified leads and serves as a strong talent pipeline into our upmarket sales teams.

Location

Our HQ is in beautiful San Francisco, California. For this role, we expect you to live in or near San Francisco and work from the office 3 days per week.

What Makes You a Great Fit

• 1‑2 years of experience in professional sales in SaaS/AI
• You have a strong bias toward action and enjoy operating with urgency.
• You’re highly organized and energized by staying productive throughout the day.
• You thrive in fast‑paced environments where priorities move quickly and momentum matters.
• You enjoy talking with customers and building relationships through high‑volume engagement.
• You’re comfortable learning quickly and simplifying concepts for others.
• You’re resourceful, proactive, and willing to take initiative to solve problems.
• You value execution and progress over perfection.
• You’re excited to grow your sales career in a high‑performing environment with strong development opportunities.
• BDR experience prior is a huge plus!
• Must be located in SF, CA!

If you’re reading this thinking “that’s me!”, we want to meet you!

This Role Is Not for You If

• You believe perfect is better than done.
• You prefer extensive analysis and strategy over action and execution.
• You prefer working deeply on a small number of customer engagements instead of operating at scale.
• You’re uncomfortable in fast‑moving environments with evolving priorities.

About Us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600 000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work.

How We Work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We fully embrace the following values:

• Accelerate impact
• Raise the bar
• Make our users heroes
• Clear is kind
• Rapid learning machine
• One team one dream

Compensation

We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location.

Tier 1 (SF, NYC, Seattle): $90,000‑$100,000 (65/35 split) + equity

Full‑Time US Employee Benefits Include

• Incredible teammates
• Ownership mindset (equity for all employees)
• Health, dental, and vision insurance
• Flexible paid time off and company holidays
• 401(k) retirement plan
• Paid parental leave
• Daily catered lunches (SF‑based roles)
• Commuter benefits
• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.