Sales Manager (Account Management)

OpenKrill; United States; Hybrid; USD 101,000 - 146,000; Full time

Benefits offered by this job

Stock options

EU remote/hybrid work

Professional development

Work & Swim program

Job summary

Finom is seeking a Sales Manager to lead a new Existing Business team in Europe. You will oversee Junior Account Managers handling large client portfolios, driving daily outreach, uncovering revenue gaps, and expanding account revenue with data-informed playbooks.

You will coach, hire, and optimize processes, while embracing AI tools and a customer-first approach to sustain growth and performance across a high-volume environment.

Qualifications

• Proven leadership with 2+ years managing a team of 6+ direct reports.
• Experience overseeing high-call-volume AM/SDR/BDR environments.
• Strong coaching, feedback, and career development focus.

Responsibilities

• Drive revenue and performance outcomes for the team.
• Own quarterly KPIs: net revenue retention, expansions, churn reduction.
• Build high-output rhythm with data-driven triggers for expansion.
• Lead hiring, onboarding, and ongoing development of Junior Account Managers.
• Provide coaching, call reviews, and mentoring to elevate reps.
• Set clear standards and foster growth-oriented culture.
• Own team workflows, Salesforce execution, and CRM hygiene.
• Champion AI tools and conversation intelligence to boost efficiency.

Skills

Leadership

High-volume sales

Coaching & mentoring

Commercial rigor

Creative problem solving

English fluency

Education

Bachelor's degree in Business or related field

Tools

Salesforce

CRM tools

AI tools

Job description

Finom is a European tech startup headquartered in Amsterdam, and we're on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we're not just redefining the entrepreneurial experience - we're empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.

About the Role

We are building a brand-new team within our Existing Business function, and we are looking for a dedicated and experienced Sales Manager to take full ownership and lead it.

In this role, you will lead a team of Junior Account Managers who each oversee a portfolio of up to 1,000 mid-tier clients. We operate a high-volume, reactive model with a proactive mindset: our smart tools and data triggers surface key insights to prioritize who to contact and why. Your team’s focus is to execute daily outreach, dig out revenue gaps, and proactively drive account expansion and upsells.

Your team will be made up of Junior Account Managers with around 2 years of experience (often coming from fast-paced SDR/BDR or outbound roles where they learned to chase volume and hunt revenue). You are not teaching them from zero, but you will be sharpening people who already know how to work a phone and a pipeline, helping them mature into high-performing account managers.

This is an end-to-end leadership position with complete ownership over outcomes, hiring, tools, and processes. While you own your team's results, you will never be left to figure things out alone: leadership here is hands-on, supportive, and grounded in trust.

What you will be doing

• Driving Revenue & Performance Outcomes
• Take full accountability for quarterly team KPIs centered on net revenue retention, expansion upsells, and churn reduction.
• Establish a high-output rhythm across high-call-volume workflows, ensuring the team effectively leverages data-driven triggers to capture account expansion opportunities.
• People Leadership & Team Building
• Lead future hiring, onboarding, and continuous development of Junior Account Managers.
• Foster a people-first culture by providing tailored coaching, call reviews, dynamic mentoring, and ongoing skill development to elevate early-career reps.
• Set transparent performance standards and inspire a growth-oriented, revenue-hunting mindset across the team.
• Process, Tools & Continuous Innovation
• Own and continuously optimize your team's operational flows, Salesforce execution, and CRM hygiene.
• Champion the adoption of cutting-edge AI tools and conversation intelligence to elevate rep efficiency and performance.
• Identify operational bottlenecks and trial fresh, creative angles or playbooks to elevate how the team engages clients and fixes inefficiencies.

What you bring

• Proven Leadership Track Record: At least 2+ years of experience as the sole direct manager of a team of 6+ direct reports (not co-managing or acting as an intermediate step).
• High-Volume & Rhythm Expertise: Background managing AMs or SDRs/BDRs operating at a high call volume across large customer portfolios or lead lists.
• People-First Mindset: A strong commitment to investing in your team through active coaching, direct feedback, and structured career development.
• Relentless Diligence & Accountability: A proactive problem-solver who follows through, iterates through trial and error, and takes true pride in team outcomes.
• Commercial Rigor & Creativity: A strategic thinker who looks beyond standard playbooks to find innovative sales hooks while maintaining a sharp focus on bottom-line revenue impact.
• Language Skills: Native level German or Italian, along with professional fluency in English.

Nice to have

• Individual Contributor Experience: Prior personal experience as an IC in an SDR, BDR, or outbound Account Management role before stepping into management.
• CRM & Tech Stack Mastery: Hands-on experience with Salesforce admin/workflow setup, AI enablement tools, or call intelligence software (e.g., Modjo, Gong).
• B2B SaaS / Fintech Background: Previous exposure to fast-growing B2B SaaS or Fintech environments.

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Equal Opportunity Statement

At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.