Sales Manager (4488)

Food Fight; Monona (WI); On-site; USD 75,000 - 80,000; Full time

Job summary

Food Fight Restaurant Group in Monona, WI is seeking a motivated Sales Manager to grow our catering, private dining, and special event business across our venues.

You will generate new business, manage inquiries, and guide clients from first contact to detailed Banquet Event Orders, collaborating with restaurant leadership to ensure events are thoughtfully planned and executed by the operations team.

Qualifications

• 3+ years in catering sales or hospitality preferred.
• Proven ability to build relationships and close deals.
• Excellent communication, organization, and time management.

Responsibilities

• Identify and pursue catering, private dining, and event sales opportunities.
• Respond to inquiries, conduct site tours, propose packages, convert leads.
• Build relationships with corporate clients and organizations.
• Maintain sales pipeline and track revenue goals.
• Coordinate with operations for seamless event handoffs.
• Represent Food Fight Restaurant Group at networking events.

Skills

Catering sales

Relationship building

Communication

Hospitality

Tools

CRM software

BEO platforms

Job description

Job Details: Job Location: Food Fight - Monona, WI 53716, Position Type: Full Time, Salary Range: $75,000.00 - $80,000.00 Base+Commission/year, Job Shift: First, Position Overview

Food Fight Restaurant Group is seeking a motivated, hospitality-driven Sales Manager to grow our catering, private dining, and special event business across our portfolio of restaurants and event venues.

This position is ideal for someone who loves building relationships, creating memorable guest experiences, and turning opportunities into successful events.

The Sales Manager is responsible for generating new business, managing incoming inquiries, and guiding clients through the entire sales and planning process, from initial contact through the completion of a detailed Banquet Event Order (BEO).

Working closely with restaurant leadership, culinary teams, and operations, the Sales Manager ensures every event is thoughtfully planned and seamlessly transitioned to the team responsible for execution.

Key Responsibilities

Sales & Business Development

• Proactively identify and pursue new catering, private dining, and event sales opportunities.
• Respond promptly to inquiries, conduct site tours, prepare proposals, and convert leads into confirmed bookings.
• Build and maintain relationships with corporate clients, community organizations, university partners, and individual guests.
• Develop repeat business through exceptional service, relationship management, and consistent follow-up.
• Maintain an active sales pipeline, monitor booking pace, and work toward established revenue goals.
• Represent Food Fight Restaurant Group at networking events and community functions.

Client Experience & Event Planning

• Serve as the primary point of contact for clients throughout the sales and planning process.
• Guide clients through menu selections, event logistics, timelines, and special requests.
• Prepare and manage proposals, contracts, and detailed Banquet Event Orders (BEOs).
• Collaborate with restaurant and culinary teams to ensure event plans align with available offerings and operational capabilities.
• Ensure all event details are accurate, finalized, and clearly communicated to Operations for a successful handoff.

Sales Administration & Team Collaboration

• Maintain accurate client records, event documentation, and sales activity within company systems.
• Coordinate deposits, billing information, and payment follow-up in accordance with company procedures.
• Track sales performance, booking trends, and revenue opportunities.
• Partner with restaurant leadership, Culinary, Operations, and Marketing to support business growth and an exceptional guest experience.
• Other duties as assigned

Qualifications: Qualifications

• 3+ years of experience in catering sales, event sales, hospitality, or a related field preferred.
• Demonstrated ability to build relationships, generate business, and deliver outstanding customer service.
• Strong sales instincts, with a proactive and results-oriented approach.
• Exceptional communication, organizational, and time-management skills.
• Excellent attention to detail and ability to manage multiple clients and events simultaneously.
• Comfortable working independently while collaborating across multiple teams and locations.
• Proficiency with event management software, CRM systems, or BEO platforms preferred.