Mercantile Hall Sales Manager

Mercantile Hall; Burlington (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, health plans

401(k) + employer match

Unique Benefits Package

On-site event venue

Job summary

Mercantile Hall in Southeast Wisconsin seeks a results-driven Sales Manager to own the sales process from inquiry to contract. You will guide couples and event clients through the journey, crafting customized proposals and building strong relationships to drive revenue.

A successful candidate will demonstrate proven sales results, strong closing abilities, and experience managing a CRM and pipeline. This on-site role offers a performance bonus and growth in a premier event venue.

Qualifications

• Proven success in a sales role with measurable results.
• Strong closing and negotiation skills are essential.
• Experience managing a sales pipeline and CRM.

Responsibilities

• Own the sales process from initial inquiry through signed contract.
• Respond quickly and professionally to inbound leads.
• Conduct engaging venue tours that inspire clients and drive urgency.
• Build relationships through consultative selling and customized proposals.
• Maintain a healthy sales pipeline within the CRM.
• Follow up to maximize conversion opportunities.

Skills

Sales experience

Closing skills

Negotiation skills

CRM experience

Job description

Description

Join One of Southeast Wisconsin's Premier Event Venues

At Mercantile Hall, we create memorable wedding and event experiences in a beautiful venue that combines urban style with small-town charm. We're looking for an experienced, results-driven Sales Manager who thrives on building relationships, closing deals, and achieving ambitious goals.

This is not an event planning position.

This is a true sales role for a professional who enjoys owning a pipeline, converting opportunities, and being directly responsible for revenue growth. You'll guide prospective couples and event clients through the sales journey, create exceptional first impressions, and help them envision their event at Mercantile Hall.

If you have a proven history of exceeding sales goals and want to sell experiences that genuinely matter to people, we'd love to meet you.

What You'll Do

As our Sales Manager, you'll own the sales process from initial inquiry through signed contract.

Responsibilities include:

• Managing inbound leads and responding quickly and professionally
• Conducting engaging venue tours that inspire clients and drive urgency
• Building relationships through consultative selling
• Creating customized proposals and solutions for prospective clients
• Maintaining a healthy sales pipeline within our CRM
• Consistently following up to maximize conversion opportunities
• Achieving monthly and annual booking goals
• Developing referral relationships and business partnerships
• Partnering with marketing to improve lead quality and conversion
• Delivering an exceptional client experience from first contact through contract signing

What Success Looks Like

Top performers in this role:

• Consistently hit or exceed booking and revenue goals
• Maintain strong tour-to-booking conversion rates
• Build and manage a robust sales pipeline
• Accurately forecast future business
• Deliver an exceptional customer experience
• Take ownership of results and proactively solve problems

What We're Looking For

Required

• Proven success in a sales role with measurable results
• Strong closing and negotiation skills
• Ability to build trust and develop meaningful client relationships
• Excellent communication and presentation skills
• Experience managing a sales pipeline and CRM
• Self-motivated, accountable, and highly organized

Highly Preferred

• Wedding industry sales experience
• Venue, hospitality, catering, hotel, or event sales experience
• Experience selling high-value services, experiences, or luxury products
• A track record of exceeding revenue goals in a performance-driven environment

Compensation & Benefits

• $70,000 base salary
• Up to $20,000 annual performance bonus
• On-Target Earnings of $90,000
• Participation in our medical, dental, and health plans
• 401(k) + employer match
• Eligibility for our Unique Benefits Package
• Opportunity to directly influence venue growth and success
• Supportive, entrepreneurial culture
• Beautiful, high-demand venue with strong brand recognition
• Meaningful work helping clients celebrate life's most important moments

Why Join Mercantile Hall?

We believe great service starts with great people. Our team is guided by our values of Care, Service, Process, and Improvement, and we're committed to creating exceptional experiences for both our customers and our team members.

If you are a proven sales professional looking for a role where your performance directly impacts your earnings, your growth, and the success of the business, we'd love to hear from you.