Sales Manager

Service Corporation International; Tucker (GA); On-site; USD 96,000 - 184,000; Full time

Job summary

Service Corporation International in Tucker, GA, is seeking a Sales Supervisor to lead the location's sales team and drive revenue growth. You will coach Sales Counselors, manage performance, and develop marketing initiatives tailored to the community's demographics and needs.

The role requires strong leadership, the ability to train and motivate staff, and adherence to company policies while delivering exceptional customer service and ensuring regulatory compliance.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Experience presenting, training, coaching and motivating salespeople is a plus.
• Licenses: valid driver's license; insurance license as required by state.
• Working knowledge of Windows-based PC environment and MS Office.

Responsibilities

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Provide initial and ongoing sales instruction to Sales Counselors
• Manage Sales Counselors as primary reference for aftercare, prospecting, training and compliance
• Develop marketing programs for community demographics and needs
• Plan and participate in community events to develop prospects
• Approve discounts and ensure financial controls
• Maintain all sales materials, rooms and offices
• Ensure Code of Conduct compliance and proper licensure

Skills

Staff management

Sales leadership

Coaching

Customer service

CRM familiarity

Budgeting

Training

Public speaking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

CRM software

Job description

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share
• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Operations Support
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

• Education High school or equivalent
• Bachelor’s degree preferred
• Experience Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation

Compensation: $95,700 to $184,400 earnings potential

Postal Code: 30084

Category (Portal Searching): Sales

Job Location: US-GA - Tucker

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.