Sales Manager

Aaron; Rapid City (SD); On-site; USD 20,000 - 29,000; Full time

Job summary

Aaron's is hiring for a Full Time position in Rapid City, SD. The role focuses on leading sales and marketing efforts, managing customer service programs, and supervising staff under the General Manager. You will drive new customer growth, ensure showroom standards, and coordinate pricing and merchandising.

The job requires strong communication, organization, and a professional appearance, with lifting duties of 50-300 pounds and a valid driver’s license. Training and background checks apply.

Qualifications

• Experience in sales and customer service preferred.
• Ability to lift 50-300 pounds.
• Valid Driver’s License and clean driving record (MVR).

Responsibilities

• Acquire and maintain customers.
• Set weekly and monthly sales goals and stage products.
• Update goal board daily.
• Execute sales & flow including telephone and showroom sales.
• Implement YES Program of Customer Service.
• Generate new business through apartment communities/business accounts.
• Create and implement local marketing strategies to drive sales.
• Ensure showroom floor is merchandised per guidelines.
• Keep merchandise accurately priced and organized.
• Maintain the store’s certification zone and warehouse.
• Handle service issues promptly and resolve opportunities.

Skills

Sales

Customer Service

Marketing

Store Merchandising

Telephone Sales

Leadership

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Rapid City, SD, US

Salary Range: $18.00 To $18.00 Hourly

Basic Function

Manages the sales and marketing function in an Aaron's store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising. Reports directly to the General Manager Supervises Customer Service Representative(s) and Product Technician(s) with GM direction.

Responsibilities Include:

• The acquisition and maintenance of customers
• Setting weekly and monthly sales goals and staging products
• Update goal board daily
• Ensure execution of the sales & Flow, including telephone sales and showroom sales
• Ensure execution of the YES Program of Customer Service
• Generate new business through apartment community/business accounts
• Create and implement marketing strategies in the community to generate new sales
• Ensure that the showroom floor is merchandised as per guidelines
• Ensure that all merchandise is accurately priced
• Ensure compliance with the No-Holes Policy
• Perform routine service calls and product exchanges (per first up system)
• Handle service issues for customers immediately
• Resolve customer opportunities immediately
• Assist General Manager with product ordering, including planning for future sales and events
• Clean and certify merchandise in the Certification Zone for all items personally returned
• Responsible for maintaining the store's warehouse in a neat and orderly manner
• Confirm customer identification, collect money and obtain customers signature on lease agreements
• Review and close lease agreements (per first up system)
• Monitor and ensure efficient operation of the certification zone
• Other tasks as assigned by management

Position requires

Position routinely requires lifting, loading, and “dollying” merchandise 50-300 pounds All skills necessary to effectively perform all functions in the store. Good communication and interpersonal relationship skills Strong telephone etiquette and skillsGood organizational skills Professional appearance. Good driving skills

Licensure and Background requirements

Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy