Sales Manager

Service Corporation International; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Professional development assistance

Referral program

Retirement plan

Job summary

Service Corporation International in Raleigh, NC, seeks a results-driven Sales Manager to lead our Pre-Arrangement Advisor team and drive monthly sales targets. You will recruit, train and coach a top-performing sales force, coaching PAAs on in-home and virtual presentations and on closing techniques.

You will oversee lead management, performance metrics, and compliance with company policies, while developing sales strategies to grow market share in the local funeral services sector.

Qualifications

• Bachelor’s degree or equivalent managerial experience required, field sales preferred.
• Special License as needed: Funeral Director License in specific states.
• At least 2 years of managerial experience or 5 years in the industry.

Responsibilities

• Develop, coach, mentor, and support a team of PAA sales activities to meet monthly objectives.
• Recruit, train, develop, and motivate top sales talent to exceed goals.
• Assist PAAs by calling leads, setting appointments, and contributing to targets.
• Act as a resource to PAAs on proposals, closing techniques, and marketing plans.
• Monitor sales performance, leads, conversion ratios, and policy compliance.
• Design and recommend sales strategies to increase market share.
• Coordinate regularly scheduled meetings to keep the team motivated and on target.

Skills

Communication

Interpersonal skills

Time management

Multitasking

Business acumen

Negotiation

Coaching

People management

Education

Bachelor’s degree

Funeral Director License

Job description

Our associates celebrate lives. We celebrate our associates.

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location’s sales goals. The Sales Manager is a result-oriented manager who will recruit, train and develop a top-notch sales force. He or she would train Pre-Arrangement Advisor to conduct virtual and in-home presentations successfully. The ideal manager would have proven experience in One-Call-Close.

Job Responsibilities

• Develop, coach, mentor, and support a team of Pre-Arrangement Advisor (PAA) sales activities to ensure monthly sales objectives are met and exceeded.
• Recruit, train, develop, and motivate top sales talent to achieve and exceed sales goals.
• Assist the PAAs and sales process by calling leads, setting appointments, and contributing to sales targets for the benefits of the office as needed to ensure monthly goals are met.
• Act as a resource to PAAs in support of sales opportunities, proposals, closing techniques, marketing plans, and community relations to increase sales.
• Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies of all ISRs.
• Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share.
• Coach and mentor PAAs on a variety of field sales concepts, techniques, practices, and procedures (in-home sales, seminar based sales, self-lead generation, etc.).
• Coordinate and lead regularly scheduled meetings to ensure sales team is highly motivated, on target with sales goals, and market growth opportunities.
• Comply with the Funeral Industry (Cremation) State and Federal Laws.
• Other responsibilities as needed.

Job Type: Full-time

Benefits

• 401(k)
• Health insurance
• Health savings account
• Professional development assistance
• Referral program
• Retirement plan

Minimum Requirements

• Education: Bachelor’s degree and/or 5 years equivalent managerial experience required, field sales preferred.
• Special License as needed: Certification/License Funeral Director License only in specific states.
• Experience: At least 2 years of managerial experience or 5 years of industry experience.
• Knowledge, Skills and Abilities: Strong communication (verbal and written), interpersonal, and time management skills; Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines; Strong business acumen and knowledge of sales techniques required; Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills; Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives; High level of compassion and integrity; Problem-solving skills; Ability to multi-task and set priorities; Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location’s performance.

Work Conditions

• Work Environment: Work indoors and outdoors during all seasons and weather conditions; Limited amount of local and/or multiple location traveling required.
• Business Professional Dress is required when in contact with families.
• Work Postures: Frequent, continuous periods of time standing, up 6 hours per day; Sitting continuously for many hours per day, up to 6 hours per day; Climbing stairs to access buildings frequently.
• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage; Move, push and pull up to 25 lbs.
• Work Hours: Operations hours are Monday to Friday, 8:00 AM to 5:00 PM. (Business hours may vary per location and state) Travel up to 10%.
• Postal Code: 27616

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.