Sales Manager

sci; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Professional development assistance

Referral program

Retirement plan

Job summary

sci is seeking a Sales Manager in Raleigh, NC to promote sales growth by steering a high-performing team. The role includes recruiting, training, and developing a top-notch sales force and coaching Pre-Arrangement Advisors for successful virtual and in-home presentations.

Experience in One-Call-Close is highly valued. The position involves leading the team to meet monthly targets, aligning strategies with market trends, and ensuring compliance with industry regulations.

Qualifications

• Bachelor's degree and/or 5 years equivalent managerial experience required.
• Special License as needed (Funeral Director License in specific states).
• At least 2 years of managerial experience or 5 years of industry experience.

Responsibilities

• Develop, coach, mentor, and support a team of PAA sales activities to meet monthly objectives.
• Recruit, train, develop, and motivate top sales talent to exceed goals.
• Call leads, set appointments, and contribute to sales targets as needed.
• Support PAAs with proposals, closing techniques, and marketing plans.
• Monitor sales performance, leads, conversions, and compliance with policies.
• Coordinate regular meetings to keep the team motivated and on target.

Education

Bachelor's degree

Job description

Our associates celebrate lives. We celebrate our associates.

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location's sales goals. The Sales Manager is a result-oriented manager who will recruit, train and develop a top-notch sales force. He or she would train Pre-Arrangement Advisor to conduct virtual and in-home presentations successfully. The ideal manager would have proven experience in One-Call-Close.

JOB RESPONSIBILITIES

• Develop, coach, mentor, and support a team of Pre-Arrangement Advisor (PAA) sales activities to ensure monthly sales objectives are met and exceeded.
• Recruit, train, develop, and motivate top sales talent to achieve and exceed sales goals
• Assist the PAAs and sales process by calling leads, setting appointments, and contributing to sales targets for the benefits of the office as needed to ensure monthly goals are met
• Act as a resource to PAAs in support of sales opportunities, proposals, closing techniques, marketing plans, and community relations to increase sales
• Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies of all ISRs
• Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share
• Coach and mentor PAAs on a variety of field sales concepts, techniques, practices, and procedures (in-home sales, seminar based sales, self-lead generation, etc.)
• Coordinate and lead regularly scheduled meetings to ensure sales team is highly motivated, on target with sales goals, and market growth opportunities
• Comply with the Funeral Industry (Cremation) State and Federal Laws.
• Other responsibilities as needed.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Health savings account
• Professional development assistance
• Referral program
• Retirement plan

MINIMUM Requirements

Education

Bachelor's degree and/or 5 years equivalent managerial experience required, field sales preferred.

Special License as needed

Certification/License

Funeral Director License only in specific states.

Experience

At least 2 years of managerial experience or 5 years of industry experience

Knowledge, Skills and Abilities

• Strong communication (verbal and written), interpersonal, and time management skills
• Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines
• Strong business acumen and knowledge of sales techniques required
• Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills
• Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives
• High level of compassion and integrity
• Problem-solving skills
• Ability to multi-task and set priorities
• Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location's performance.

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Business Professional Dress is required when in contact with families.

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Move, push and pull up to 25 lbs.

Work Hours

Operations hours are Monday to Friday, 8:00 AM to 5:00 PM. (Business hours may vary per location and state)

Travel up to 10%

Postal Code: 27616

Category (Portal Searching): Sales

Job Location: US-NC - Raleigh