Sales Manager

109 - Element New Orleans; New Orleans (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Element New Orleans is seeking a Sales Manager to drive attainment of sales and revenue goals for the hotel, including group, transient, and catering sales. The role involves budgeting, forecasting, outside sales, contract negotiations, and market analysis with CRM usage and cross-department collaboration.

Travel as required; report to the General Manager. We value strong communication, multitasking, and relationship-building in a fast-paced hospitality environment.

Qualifications

• 2 years of hotel sales experience preferred.
• Must have a valid driver’s license in the applicable state.
• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Must have thorough experience with professional selling skills: opening, probing, supporting, and closing.
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment.
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks.
• Strong organization and presentation skills.
• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds while solving complex problems and creating a productive sales team.
• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
• Must work well in stressful high-pressure situations; maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

• Attain assigned sales and revenue goals and solicitation call goals.
• Coordinate all group, transient and catering sales solicitations and bookings to maximize revenue.
• Develop, implement, and manage the department's annual budget.
• Coordinate and direct preparation of the monthly Rooms revenue forecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error.
• Proactively conduct outside sales calls, conduct sales tours and entertain clients.
• Understand the content reflected in contracts and how to negotiate terms therein.
• Develop and maintain market awareness to predict revenue opportunities and set proactive strategies.
• Monitor production of all top accounts and evaluate trends within your market.
• Adheres to Bentley Legacy Group’s regulations and utilize CRM to manage the hotel's business.
• Comply with attainment of goals and budgeted metrics; travel as required.
• Act as directed on behalf of the General Manager in his/her absence; perform other duties as requested.

Skills

Hotel sales experience

Verbal and written communication

Professional selling skills (opening,…

Analytical skills

Microsoft Office proficiency

Time management / multitasking

Presentation skills

Interpersonal skills with diverse…

Understanding financial data

Stress management

Tools

CRM software

Microsoft Office

Job description

About this position

Description: The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel.

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
• Develop, recommend, implement, and manage the department's annual budget.
• Coordinate and direct preparation of the monthly Rooms revenue forecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error.
• Proactively conduct outside sales calls, conduct sales tours and entertain clients.
• Understand the content reflected in contracts and how to negotiate terms therein.
• Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies.
• Monitor production of all top accounts and evaluate trends within your market.
• Adheres to Bentley Legacy Group’s established regulations of company standards, sales standards, and sales metrics related. This includes utilization of CRM to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Comply with attainment of individual goals as well as team goals and budgeted metrics.
• Maintain strong visibility in local community and industry organizations.
• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
• Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments.
• Travel as required.
• Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.

Requirements:

QUALIFICATIONS:

• 2 years of hotel sales experience preferred.
• Must have a valid driver’s license in the applicable state.
• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Must have thorough experience with professional selling skills: opening, probing, supporting, and closing.
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment.
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks.
• Strong organization and presentation skills.
• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds while solving complex problems and creating a productive sales team.
• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
• Must work well in stressful high-pressure situations; maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data and basic arithmetic functions.