Sales Manager

Bentley Legacy; New Orleans (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Bentley Legacy Group is seeking a Sales Manager to drive revenue for the hotel. You will lead group, transient, and catering sales, coordinate annual budgeting, and forecast revenue with accuracy. The role includes outside sales, contract negotiations, and maintaining market awareness to predict opportunities.

The position requires strong communication, analytical and presentation skills, with the ability to work independently, manage multiple tasks, and travel as needed.

Qualifications

• 2 years of hotel sales experience preferred.
• Highly developed verbal and written communication skills.
• Experience with professional selling: opening, probing, supporting and closing.
• Strong analytical skills and strategic vision for sales deployment.
• Proficient in Microsoft Office and CRM tools.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Attain assigned sales and revenue goals and solicitation call targets.
• Coordinate group transient and catering sales solicitations and bookings.
• Develop and manage the department's annual budget.
• Prepare monthly Rooms revenue forecast and ensure accuracy within 5%.
• Conduct outside sales calls, sales tours and client entertainment.
• Negotiate terms reflected in contracts and manage relationships.
• Maintain market awareness to predict revenue opportunities and strategy.
• Monitor top accounts and analyze market trends.
• Follow company standards and utilize CRM to report and manage business.
• Meet individual and team goals and participate in meetings and trainings.
• Engage with marketing partners and other departments; travel as required.
• Act on behalf of the General Manager in their absence.

Skills

Hotel sales

Communication skills

Verbal & written

Analytical skills

CRM

Microsoft Office

Budgeting

Independent work

Presentation skills

Multi-tasking

Tools

CRM system

Microsoft Office

Job description

Description

The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel.

Description

The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel.

Responsibilities

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
• Develop, recommend, implement, and manage the department's annual budget.
• Coordinate and direct preparation of the monthly Rooms revenue forecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error.
• Proactively conduct outside sales calls, conduct sales tours and entertain clients.
• Understand the content reflected in contracts and how to negotiate terms therein.
• Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies.
• Monitor production of all top accounts and evaluate trends within your market.
• Adheres to Bentley Legacy Group’s established regulations of company standards, sales standards, and sales metrics related. This includes utilization of CRM to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Comply with attainment of individual goals as well as team goals and budgeted metrics.
• Maintain strong visibility in local community and industry organizations.
• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
• Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments.
• Travel as required.
• Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.

Requirements

QUALIFICATIONS

• 2 years of hotel sales experience preferred.
• Must have a valid driver’s license in the applicable state.
• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Must have thorough experience with professional selling skills: opening, probing, supporting, and closing.
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment.
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks.
• Strong organization and presentation skills.
• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds while solving complex problems and creating a productive sales team.
• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
• Must work well in stressful high-pressure situations; maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data and basic arithmetic functions.