Sales Manager

Total Management Systems, Inc.; Albuquerque (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

Total Management Systems, Inc. is seeking a Sales Manager to drive hotel revenue by generating new business and expanding existing relationships.

You will create and execute a strategic sales plan, promote the hotel in the community, and focus on maintaining steady business during slower periods. You will prospect, network, and negotiate with corporate, government, educational, travel, and sports clients, coordinate with hotel operations, and report progress weekly.

Qualifications

• 2+ years hotel sales experience preferred or 5+ years in a sales-focused role.
• Proven track record of achieving and exceeding sales targets.
• Ability to identify new business opportunities through proactive outreach.
• Flexible schedule availability, including occasional evenings or weekends for events or networking.
• Experience with Hilton or Marriott sales systems is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Promote and represent the hotel positively and professionally.
• Respond to inquiries, leads, and customer communications within 24 hours.
• Direct outreach including phone sales, email prospecting, and in-person meetings within a 5-mile radius.
• Target key market segments: corporate, government, education, travel, sports, and professional groups.
• Develop understanding of hotel services to sell the hotel's value.
• Monitor competitors and trends; suggest strategic sales improvements.
• Maintain hotel advertising in local media and online platforms.
• Meet and exceed sales goals; provide weekly sales activity reports.
• Secure group bookings and maximize revenue through upselling.
• Coordinate with hotel staff to enhance guest experience.
• Build relationships with local businesses and organizations.

Skills

Sales experience

Networking

Negotiation

Communication

Prospecting

Flexible schedule

Tools

Sales systems (Hilton, Marriott)

Job description

As a Sales Manager, you play a key role in driving hotel revenue by generating new business, growing existing client relationships, and maximizing occupancy, sales, and profits. You will develop and execute a strategic marketing and sales plan to achieve revenue goals, with a focus on maintaining steady business during slower periods. Serving as a liaison between the hotel and the community, you will actively engage in networking and outreach to build strong partnerships and competitive advantages. Success in this role requires a proactive, goal-driven approach to sales, including prospecting, relationship-building, and effective negotiation.

MAJOR DUTIES:

• Actively promote and represent the hotel in a positive and professional manner.
• Respond to all inquiries, leads, and customer communications within 24 hours.
• Conduct direct outreach, including phone sales, email prospecting, and in-person meetings, focusing on businesses within a five-mile radius.
• Identify and target key market segments, including corporate, government, educational institutions, tour and travel companies, sports teams, and professional organizations.
• Develop a strong understanding of hotel services, amenities, and operations across all departments to effectively sell the hotel’s value.
• Monitor competitors and industry trends, making strategic recommendations to enhance sales efforts.
• Ensure up-to-date and effective hotel advertising in local media and online platforms.
• Consistently meet and exceed sales goals, providing weekly reports on sales activities and progress.
• Secure group bookings and meetings while maximizing revenue opportunities through upselling.
• Maintain active communication with hotel staff to coordinate and enhance guest experience.
• Foster relationships with local businesses and organizations to drive revenue.
• React promptly to requests from corporate leadership, the General Manager, and other senior management.
• Attend events and networking functions, sometimes outside of regular business hours.

PHYSICAL REQUIREMENTS:

• Ability to sit, stand, and move for extended periods while performing sales activities.
• Frequent travel within the local market, requiring the ability to drive and visit clients.
• Occasional lifting (up to 25 lbs.) for trade shows, presentations, and promotional events.
• Regular use of a computer, phone, and office equipment.

QUALIFICATIONS:

• A minimum of 2 years of hotel sales experience preferred, or 5 years’ experience in a sales-focused role.
• Proven Track Record of achieving and exceeding sales targets
• Ability to identify new business opportunities through proactive outreach.
• Flexible schedule availability, including occasional evenings or weekends for events or networking
• Previous Hilton or Marriott sales systems a plus
• Strong verbal and written communication skills