Sales Manager

Socket.dev; Needham (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Sheraton Boston Needham Hotel is seeking a dynamic Business Transient Sales Manager to drive business transient and group revenue through proactive prospecting, negotiations, and closing. The role requires excellent communication, organization, and the ability to work cross-functionally with hotel departments.

Experience with Marriott CI/TY and Lightspeed is preferred; weekend office coverage may be required.

Qualifications

• Knowledge of Marriott CI/TY and related systems.
• Proficient with Lightspeed and agency management tools.
• Strong communication, organization and analytical skills.

Responsibilities

• Solicit new/existing accounts to meet travel and group revenue goals.
• Quote rates and manage group/catering leads with revenue management.
• Develop strategic plans to maximize revenue and new clients.
• Collaborate with operations to execute group, meeting and events.
• Log sales activity in the Marriott CI/TY system; weekend coverage may be required.

Skills

Excellent customer service

Well organized

Detail oriented

Effective communication

Team player

Independent work

Weekend availability

Tools

Lightspeed

Marriott CI/TY

Agency 360

Demand 360

Microsoft Word

Microsoft Office

Chrome

Internet Explorer

Job description

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales
• Experience selling to a variety of market segments
• Marriott experience preferred but not necessary
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed
• Ability to work with the operation team to execute group, meeting, and event business as needed
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing
• Ability to log all sales related activity in the Marriot CI/TY System
• Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations
• Some weekend office coverage as needed
• Additional tasks and duties required by the Director of Sales or the Managing Director.

Requirements/ Preferred Skills

• Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360
• Proficient in Microsoft Word, Office, Chrome, Internet Explorer
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical
• Displays enthusiasm
• Excellent customer service skills
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.