CATERING SALES MANAGER

Socket.dev; Needham (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Sheraton Boston Needham Hotel is seeking a dynamic Catering Sales Manager to drive revenue through new and existing accounts, focusing on social and corporate events. You will coordinate with operations to execute details and ensure flawless events, while collaborating with external vendors and internal departments to meet goals.

The role requires strong organization, communication, and multi-tasking skills, with weekend availability as needed.

Qualifications

• Experience in hospitality sales with focus on catering/events.
• Ability to quote rates and manage event details with clients.
• Strong communication and organizational skills in a fast-paced environment.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via phone, email, outside calls, and site inspections.
• Book new catering business and detail events with precision.
• Coordinate with hotel operations to execute group, meeting, and social events.
• Develop plans to maximize revenue and nurture client relationships.
• Provide accurate quotes and availability with revenue management to optimize pricing.
• Prepare Banquet Event Orders with client input.
• Log all sales activity in the sales system.
• Work flexible hours including weekends as needed.
• Collaborate with outside caterers and local vendors for successful events.

Skills

Catering sales

Hospitality sales

Multi-tasking

Communication skills

English proficiency

CI/TY knowledge

Marriott systems

Lightspeed

Team player

Microsoft Word

Tools

CI/TY system

Lightspeed

Marriott systems

Job description

Description

The Sheraton Boston Needham Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Catering Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience.

The responsibilities of the Catering Sales Manager include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication


• Ability to book new catering business and the ability to detail the events


• Experience selling to a variety of market segments, focusing on the social market


• Ability to work with the operation team to execute group, meeting, and social event business


• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships


• Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing


• Must have the ability to communicate effectively with all hotel departments but also work independently


• Assumes the responsibility for set-up and execution of events as needed


• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals


• Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing


• Ability to work with outside catering companies and local vendors to execute successful events


• Ability to log all sales related activity in the sales software system


• Ability to utilize onsite sales system- CI/TY and Lightspeed experience preferred to manage group reservations


• Must be flexible with work schedule, including working events, lobby duty, BEO meetings etc

Preferred Skills-

• Knowledge of CI/TY and Marriott systems to include Lightspeed


• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome


• Well organized and detail oriented


• Ability to work independently


• Display initiative, perseverance and analytical skills


• Effective communication


• Professional and ethical


• Displays enthusiasm


• Excellent customer service skills


• Team player and ability to get along with others


• Available to meet guests which may include weekends


• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

This position is bonus eligible.

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.