Sales Manager

Pella Windows & Doors of Nashville; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation & profit分享

Car allowance

Quarterly incentive bonuses

Smartphone & laptop provided

Medical, dental & vision coverage

Company-paid life insurance

401(k) with company match

Education and gym reimbursement

Job summary

Pella TN, LLC is seeking a Driving Sales Manager to lead, coach, and develop our In-Home Sales Team in the Nashville region. The role focuses on building a winning sales culture, mentoring top performers, and guiding homeowners through the remodeling journey from consultation to installation.

You will join a company known for premium products, strong customer relationships, and a collaborative, growth-oriented environment that supports professional development and career advancement.

Qualifications

• Bachelor's degree required.
• 2–5 years in-home sales experience.
• At least 2 years of sales management experience.
• Strong computer literacy and proficiency with business technology tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Train and implement the Pella Windows In-Home Sales Process.
• Develop monthly and yearly segment goals with the Director of Sales.
• Set personalized goals for each rep.
• Develop and implement strategy to reach segment goals.
• Increase sales volume, margin, and market share.
• Oversee replacement business to meet standards.
• Ensure timely coverage of appointments.
• Maintain strong product knowledge and competitive awareness.
• Hire, orient, and train sales staff; manage performance.

Skills

In-home sales

Sales management

Customer service

Communication

Time management

Adaptability

Professionalism

Team collaboration

Education

Bachelor's degree

Job description

Pella TN, LLC | Independently Owned Pella Branch | Nashville, TN

Pella TN is Growing. Come Grow with Us.

Due to continued growth and increasing demand, Pella Windows & Doors of Tennessee is adding a second Retail Sales Manager to our leadership team.

We're seeking a driven Sales Manager to lead, coach, and develop our In-Home Sales Team. This is an opportunity to make a significant impact by building a winning sales culture, mentoring top-performing sales professionals, and helping homeowners invest in products that improve the beauty, comfort, and value of their homes.

We are looking for someone who understands both the sales process and the home remodeling industry. If you have successfully led sales teams, developed talent, and understand how home improvement projects come together from consultation through installation, we'd love to hear from you.

At Pella Tennessee, you'll join a company known for premium products, strong customer relationships, and a team-oriented culture where employees are valued and supported.

What We Offer

• Competitive compensation, profit sharing, and car allowance.
• Quarterly incentive bonuses based off department performance.
• Company-provided smartphone and laptop, with a tablet provided as needed.
• Medical, dental, and vision coverage with no waiting period.
• Company-paid life insurance.
• Company-paid short-term and long-term disability coverage.
• 401(k) with company match.
• Education and gym reimbursement programs.
• Comprehensive training and career-development opportunities
• Industry-leading products and solutions.
• The reputation and support of the Pella brand.
• An energetic, collaborative, and growth-focused work environment.

What You’ll Do

• Train and implement the Pella Windows In-Home Sales Process.
• Work with Director of Sales to develop total segment goals and budgets monthly and yearly.
• Develop personalized goals for each rep monthly and yearly that support the company’s segmented goals set by management.
• Develop and implement strategy to achieve segment goals.
• Increase sales volume, profit margin and market share for Pella products in accordance with company goals and objectives.
• Manage the Replacement business to meet set company standards for closing percentage, average size order, yield per opportunity, overall dollar volume sold, product discounts, returns and allowances, and customer satisfaction scores.
• Assure coverage of all appointments in a prompt and professional manner.
• Know the Pella product line thoroughly and to be a student of the Pella line as well as the competition.
• Present the proper image as described by Pella management.
• Maintain appropriate staffing level of sales reps to accomplish company objectives.
• Directly involved with the hiring, orientation, training, performance management and employment decisions related to sales team
• Handle customer issues in a professional and timely manner.
• Cooperate with other Pella managers to achieve all team goals.
• Participate in ongoing training as required by Pella TN and Pella Corporate.
• Willingly accept and adjust to all future changes with this job.
• Handle special projects as assigned by management.

What You’ll Bring

• A bachelor's degree and 2-5 years of in-home sales experience.
• At least 2 years of sales management experience.
• Strong computer literacy and proficiency with business technology tools.
• An outgoing, energetic, and highly motivated approach to sales and customer service.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
• Strong time management and organizational skills, with the ability to prioritize multiple responsibilities effectively.
• Flexibility and adaptability in a fast-paced environment, with the ability to respond quickly and effectively to change.
• Professionalism and sound judgment when handling unique customer or installer situations.
• A positive attitude and commitment to delivering an exceptional customer experience.

Physical and Work Requirements

• Ability to work in both indoor and outdoor environments.
• Ability to visit active and unfinished jobsites and walk across varying terrain.
• Ability to stand for extended periods.
• Ability to occasionally lift and handle product samples or small windows, with or without reasonable accommodation.
• Ability to use laptops and mobile devices throughout the workday.

Pella TN, LLC is an independently owned Pella branch serving the Middle Tennessee market.

Our Mission Statement: To enrich the lives of our team members and their families by providing world-class customer experience.

Our Vision Statement: To be the desired building materials partner by delivering a reliable, responsive, and uniquely memorable experience that exceeds our customers’ expectations.