SALES MANAGER

Golden Entertainment, Inc.; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in the hospitality industry seeks a proactive Sales Manager in Las Vegas. The candidate will be responsible for driving sales activities, managing key client relationships, and ensuring optimal revenue generation through strategic planning and execution. Ideal for individuals with experience in hotel sales, particularly within the gaming sector, this role offers a dynamic working environment with opportunities for career advancement.

Qualifications

• Minimum 3 years of experience as a Hotel Sales Manager, preferably in gaming.
• Strong computer skills, especially with Delphi and CRM systems.
• At least 21 years old and ability to work in a guest-centric environment.

Responsibilities

• Generate group and convention business via proactive sales efforts.
• Oversee sales coordinator and administrative sales team members as needed.
• Manage RFP processes and negotiate contracts effectively.

Skills

Relationship Building

Sales Strategy

Communication

Education

Bachelor’s Degree

High School Diploma

Tools

Microsoft Office

Delphi

LMS

Job description

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Summary:

As a Sales Manager, you are responsible for generating group and convention business for the hotel through proactive sales efforts, relationship building, RFP response and strategic account management for groups requiring at least 10 rooms or more with or without meeting space requirements and food & beverage. Additionally, you are responsible for helping assist with the oversight of the sales coordinator and administrative sales team members as needed.

Sales Manager

The Strat (Las Vegas, NV)

Description

Summary:

As a Sales Manager, you are responsible for generating group and convention business for the hotel through proactive sales efforts, relationship building, RFP response and strategic account management for groups requiring at least 10 rooms or more with or without meeting space requirements and food & beverage. Additionally, you are responsible for helping assist with the oversight of the sales coordinator and administrative sales team members as needed.

Essential Functions And Responsibilities

• Identify and pursue prospective group meetings and conference business using competitive set market information and various lead sources, analyzing historical and other statistical group information, participate in conducting account reviews, and preparing customer call & prospecting logs.
• Solicit group conference/meeting/city-wide business directly and jointly with others through the preparation, execution, and completion of action plans.
• Maintain, prospect, independently solicit, and book new or reoccurring group business.
• Develop, create, and maintain customer relationships to achieve optimum revenue.
• Demonstrate a thorough knowledge of the hotel’s Delphi and LMS systems.
• Manage the hotel’s RFP process/rate negotiations according to rate structure and company guidelines.
• Maintain product knowledge at all times including all relevant rate structures, hotel product knowledge and promotional offers.
• Plan, participate and execute sales trips both locally, nationally, and internationally as needed.
• Within established parameters, quote and negotiate pricing and contract terms with customers by executing contracts for the hotel to confirm future business.
• Coordinate and follow-up with other hotel departments to ensure delivery of superior guest services upon closing a transaction
• Prepare weekly, monthly, quarterly, and annual reports as required by procedural guidelines.
• Compile and input market intelligence information into Delphi and utilize prospecting tools accordingly to obtain new business for the hotel.
• Participate in tradeshows, conventions, and promotional events within the hotel, industry, and customer organizations.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Respond and answer group inquiries within a 24 hour window.
• Meet or exceed monthly and annual sales goals as set by the Director of Hotel Sales.
• Maintain accurate rcords in the sales CRM system, including all client communications, contracts and pipeline activity.
• Conduct site inspections, sales presentations, and hotel tours for prospective clients.
• Collaborate with the operations, catering and convention services teams to ensure flawless execution of group bookings.
• Prepare and present proposal, negotiate contracts, and close sales contracts in line with hotel policies and profit margins.
• Manage a portfolio of accounts, maintaining strong relationships with meeting planners, corporate clients, and event organizers.
• Perform other duties as assigned.
  
  

Requirements

Qualifications

• Minimum of 3 years of Hotel Sales Manager experience, preferably within the gaming industry.
• Previous experience using computer programs such as Microsoft Office, Delphi, and LMS preferred.
• Existing network of corporate, association, or SMERF clients.
• Certified Meeting Professional (CMP) or equivalent designation a plus.
• Experience providing high level of guest service.
• At least 21 Years of Age
• High School Diploma or Equivalent required
• Bachelor’s Degree preferred
• Ability to effectively communicate fluently in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
  
  

Work Cards

• None
  
  

Physical Requirements

• Occasionally push/pull up to 25lbs
• Occasionally lift and/or carry up to 25lbs at floor, knee, waist, and chest levels
• Occasionally squat, kneel, reach, bend, twist
• Constantly sit and work at a desk or computer
• Regularly standing and walking
• Ability to work for sustained periods of time maintaining concentrated attention to detail
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
  
  

Work Environment Potential Conditions

• Indoor
• Outdoor
• Smoky
• Noisy
  
  

Why Join us?

At the STRAT Hotel, Casion and Tower we pride ourselves on delivering exceptional experiences for both guests and team members. As a Sales Manager, you’ll be a key contributor to the hotel’s success and enjoy a collaborative, supportive work environment with opportunities for groups and professional development.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Gambling Facilities and Casinos

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