Sales Manager

Dairy Farmers of America; Kansas City (KS); On-site; USD 70,000 - 120,000; Full time

Job summary

Dairy Farmers of America in Kansas City is seeking a sales account leader to manage a team and drive profitable growth across key accounts. You will develop plans, own account performance, and lead customer meetings with the regional sales team.

The role requires 5–8+ years in sales, an undergraduate business degree, and proven leadership in retail or consumer goods. You will coordinate with marketing, product development, and logistics to deliver value and exceed targets while upholding

Qualifications

• Undergraduate degree in business, sales, marketing, or related field.
• 5–8+ years progressive sales experience with leadership/supervisory experience.
• Experience in the retail, dairy, consumer packaged goods/foods or related industry.
• Certification and/or license may be required during course of employment.

Responsibilities

• Develop and execute the operating plan for assigned accounts.
• Own the performance of the accounts and lead customer meetings with account teams and sales members.
• Coach the sales team on growing customer relationships and improving service; balance customer and DFA needs.
• Track and report on KPI's and analyze business performance to identify opportunities.
• Work with marketing, product development, customer service, and logistics to provide exceptional customer care.
• Drive to exceed budgeted volume and margin targets to meet financial goals.

Skills

Account management

Sales leadership

Customer service

Communication

Negotiation

Education

Bachelor's degree in business

Job description

GENERAL PURPOSE

Manage a team of sales representatives and/or sales activities for assigned region, accounts, products, etc., to optimize profitability and operational efficiency. Will have responsibility for one or more key accounts. Is accountable for the delivery of assigned volume, profit, new distribution, and administrative targets for the assigned region or accounts.

JOB DUTIES AND RESPONSIBILITIES

• Develop and execute the operating plan for assigned Identify gaps in account plans and support team members with planning and execution
• Own the performance of the accounts and take action on account challenges and opportunities. Lead customer meetings as appropriate, with account teams and sales team members
• Clearly communicate sales execution standards and processes (account/ regional planning, pre-call, post-call, insights gathering, opportunity pipeline, execute, close, report) and expected sales Ensure they are focused on priority initiatives by working with them to establish and meet account objectives
• Coach the sales team on growing customer relationships and improving service Offer guidance on balancing the needs of customers and DFA through mutually beneficial solutions
• Perform sales account manager responsibilities for key accounts
• Develop and deliver persuasive selling presentations
• Solicit new business with new and existing customers within assigned territory and work with the sales team to do the Develop own growth objectives and ensure that sales team develop and follow through with theirs
• Assist in developing and implementing solutions to difficult problems, but hold the team member accountable for resolving routine issues within their levels of authority and expertise
• Track and report on key performance indicators (KPI's)
• Analyze business performance using syndicated and internal data to determine key opportunities and strategies
• Monitor accounts receivable reports to identify unusual customer activities or payment failures that require further attention; ensure that established company credit policies and objectives are met and that action is taken to collect on delinquent accounts
• Work closely with other teams (marketing, product development, customer service, logistics, ) to provide exceptional customer care through the entire sales cycle
• Drive to exceed budgeted volume and margin targets to help ensure the achievement of financial targets
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• Undergraduate degree in business, sales, marketing, or related curriculum (or equivalent combination of experience and education)
• 5 to 8 or more years of progressive sales or related experience coupled with demonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of management experience preferred
• Proven career advancement and record of growing profitable sales results
• Experience in the retail, dairy, consumer packaged goods/foods or related industry
• Certification and/or License - may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of sales techniques and the company, products, and application
• Understanding of the customer's strategic objectives
• People management and leadership skills
• Able to successfully execute sales strategies that drive business results
• Able to influence people in their opinions, attitudes, or judgments
• Able to demonstrate successful problem solving
• Able to adapt and refocus approach situationally or holistically to meet goals and objectives
• Able to demonstrate excellent customer service skills
• Able to communicate clearly and effectively, both verbally and in writing
• Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
• Able to deliver on commitments and deadlines
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans