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InterContinental Hotels & Resorts in Illinois, United States, is seeking a Sales Manager to drive hotel room and group revenue. You will take direction from senior sales leadership, manage key accounts, and develop new business opportunities for the property.
The role focuses on achieving booking goals while maintaining strong client relations, coordinating with internal teams, and representing the brand at industry events.
Sales Manager
Location: IL, United States
DUTIES AND RESPONSIBILITIES
Responsible for investigating hotel availability, responding to customer leads/inquiries, reserving guest room & function space, and submitting proposals/contracts for definite business. Responsible for group quotations and negotiating the terms of sale (w/ in the booking parameters established). Responsible for site inspections, client entertainment, & sales travel. Report on sales production, key tentative/prospect bookings, and keep management abreast of future booking opportunities affecting the hotel. Responsible for pre & post sales call reporting, maintaining lead log assignments & follow-up, adhering to group booking procedures & approval process in place, group revenue forecasting & communication of business assessment/conditions, strategic pricing and placement recommendations, competitive study & reverse selling, sales automation system management (Delphi), sales achievement to goals, management of all 3rd Party affiliations, Global Sales relations & hotel production, and industry event representation and ROI. Responsible for managing assigned segment, and providing feedback on group booking trends.
Reports directly to the ADOS or DOSM, interacts w/ and assists the ADOS direct and supervise all Administrative staff and relationships w/ all Department Heads as necessary, as well as Housing companies, Travel Agencies and 3rd Party affiliates.
2 - 4 years experience in hotel sales at a downtown property. Proficiency in Delphi, sound time management & customer focus skills required. 4-year college degree required.
The statements in this job description are intended to describe the essential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.
The salary range for this role is $35.00 to $39.40This is the lowest to highest pay scalewe, in good faith, believe we would pay for this role at the time of this posting.We may ultimately pay more or less than theposted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
JOB OVERVIEW:Primarily responsible for booking hotel rooms revenue, group in nature, w/ a focus on a particular a market segment/territory assigned. Taking direction from the ADOS or DOSM, managing existing key accounts and targeting new accounts & business development opportunities for the hotel. Responsible for achieving booking goals assigned, and maintaining customer relations.