Sales Manager

IHG Hotels & Resorts; Chicago (IL); On-site; USD 33,000 - 54,000; Full time

Job summary

InterContinental Hotels & Resorts in downtown Chicago seeks a hotel sales professional to handle inquiries, respond to leads, and book guest rooms and function spaces.

You will prepare group quotations, negotiate terms within booking parameters, conduct site inspections, and coordinate sales travel. The role requires 2–4 years of hotel sales experience and a 4-year college degree; Delphi experience is a plus.

Qualifications

• 2–4 years of hotel sales experience at a downtown property.
• Proficiency with Delphi sales automation system.
• 4-year college degree required.

Responsibilities

• Investigate hotel availability and respond to leads/inquiries.
• Reserve guest rooms and function space; submit proposals/contracts.
• Provide group quotations and negotiate terms within booking parameters.
• Conduct site inspections and manage client entertainment and travel.

Skills

Time management

Customer focus

Education

Bachelor's degree

Tools

Delphi

Job description

Duties And Responsibilities Responsible for investigating hotel availability, responding to customer leads/inquiries, reserving guest room & function space, and submitting proposals/contracts for definite business. Responsible for group quotations and negotiating the terms of sale (w/ in the booking parameters established). Responsible for site inspections, client entertainment, & sales travel. Report on sales production, key tentative/prospect bookings, and keep management abreast of future booking opportunities affecting the hotel. Responsible for pre & post sales call reporting, maintaining lead log assignments & follow-up, adhering to group booking procedures & approval process in place, group revenue forecasting & communication of business assessment/conditions, strategic pricing and placement recommendations, competitive study & reverse selling, sales automation system management (Delphi), sales achievement to goals, management of all 3rd Party affiliations, Global Sales relations & hotel production, and industry event representation and ROI. Responsible for managing assigned segment, and providing feedback on group booking trends.

Duties And Responsibilities Responsible for investigating hotel availability, responding to customer leads/inquiries, reserving guest room & function space, and submitting proposals/contracts for definite business. Responsible for group quotations and negotiating the terms of sale (w/ in the booking parameters established). Responsible for site inspections, client entertainment, & sales travel. Report on sales production, key tentative/prospect bookings, and keep management abreast of future booking opportunities affecting the hotel. Responsible for pre & post sales call reporting, maintaining lead log assignments & follow-up, adhering to group booking procedures & approval process in place, group revenue forecasting & communication of business assessment/conditions, strategic pricing and placement recommendations, competitive study & reverse selling, sales automation system management (Delphi), sales achievement to goals, management of all 3rd Party affiliations, Global Sales relations & hotel production, and industry event representation and ROI. Responsible for managing assigned segment, and providing feedback on group booking trends.

RELATIONSHIP

Reports directly to the ADOS or DOSM, interacts w/ and assists the ADOS direct and supervise all Administrative staff and relationships w/ all Department Heads as necessary, as well as Housing companies, Travel Agencies and 3rd Party affiliates.

EDUCATION And/or EXPERIENCE

2 - 4 years experience in hotel sales at a downtown property. Proficiency in Delphi, sound time management & customer focus skills required. 4-year college degree required.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $35.00 to $39.40 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Important information

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.