Sales Manager

InterContinental Hotels Group; Chicago (IL); On-site; USD 48,000 - 54,000; Full time

Job summary

InterContinental Hotels Group in Chicago seeks an experienced hotel sales professional to manage group bookings, respond to inquiries, and secure proposals/contracts.

You will conduct site visits, negotiate terms, forecast revenue, and collaborate with hotel leadership to optimize occupancy and revenue.

Requires 2–4 years of hotel sales, Delphi proficiency, strong time management and customer focus; a 4-year college degree is required.

Qualifications

• 2-4 years experience in hotel sales at a downtown property.
• Proficiency in Delphi, time management & customer focus skills required.
• 4-year college degree required.

Responsibilities

• Investigate availability, respond to leads, reserve guest rooms and function space.
• Prepare proposals/contracts for definite business and negotiate terms of sale.
• Report on sales production, forecast group revenue, and maintain lead logs.
• Manage group booking procedures and coordinate with departments and partners.

Skills

Time management

Customer focus

Sales negotiation

Education

4-year college degree

Tools

Delphi

Job description

DUTIES AND RESPONSIBILITIES

Responsible for investigating hotel availability, responding to customer leads/inquiries, reserving guest room & function space, and submitting proposals/contracts for definite business. Responsible for group quotations and negotiating the terms of sale (w/ in the booking parameters established). Responsible for site inspections, client entertainment, & sales travel. Report on sales production, key tentative/prospect bookings, and keep management abreast of future booking opportunities affecting the hotel. Responsible for pre & post sales call reporting, maintaining lead log assignments & follow-up, adhering to group booking procedures & approval process in place, group revenue forecasting & communication of business assessment/conditions, strategic pricing and placement recommendations, competitive study & reverse selling, sales automation system management (Delphi), sales achievement to goals, management of all 3rd Party affiliations, Global Sales relations & hotel production, and industry event representation and ROI. Responsible for managing assigned segment, and providing feedback on group booking trends.

RELATIONSHIP

Reports directly to the ADOS or DOSM, interacts w/ and assists the ADOS direct and supervise all Administrative staff and relationships w/ all Department Heads as necessary, as well as Housing companies, Travel Agencies and 3rd Party affiliates.

EDUCATION and/or EXPERIENCE

2 - 4 years experience in hotel sales at a downtown property. Proficiency in Delphi, sound time management & customer focus skills required. 4-year college degree required.

The statements in this job description are intended to describe the essential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $35.00 to $39.40This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting.We may ultimately pay more or less than theposted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.