Sales Manager

Service Corporation International; Houston (TX); Vor Ort; USD 85.000 - 102.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Dependent care

Health Savings Account with Company CD

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismembr

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Zusammenfassung

Service Corporation International is seeking a sales-focused leader in Houston, TX to manage Sales Counselors, exceed location quotas, and drive growth through training, coaching, and strategic programs. The role monitors compliance with laws and company policies, oversees marketing and community engagement, and ensures high-quality customer service.

Qualified candidates may have high school completion with a bachelor’s degree preferred, and experience in sales supervision is a plus.

Qualifikationen

• High school diploma or equivalent; bachelor’s degree preferred.
• Sales experience not required; supervision experience preferred.
• Ability to train, coach and motivate salespeople.

Aufgaben

• Meet and exceed location sales quotas.
• Ensure Sales Counselors follow training manuals and company policies.
• Provide ongoing sales instruction to Sales Counselors.
• Oversee aftercare process, prospecting, and customer service.
• Develop marketing programs aligned to community demographics.
• Monitor competitor pricing and market trends.
• Organize community events to generate prospects.
• Review pre-need and at-need contracts for compliance.
• Approve discounts and prepare financial reports.
• Maintain marketing materials, training manuals, and sales equipment.
• Budget and approve sales programs, incentives, and presentations.
• Keep sales rooms and offices clean and professional.
• Ensure adherence to Code of Conduct and licensure.
• Maintain confidentiality and ability to work beyond hours when needed.

Kenntnisse

Customer relationship management

Confidentiality

Goal setting

Communication

Time management

Ausbildung

High school or equivalent

Bachelor’s degree preferred

Tools

Windows

MS Office

CRM systems

Jobbeschreibung

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation: $85,000 - $102,00 earnings potential

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Category (Portal Searching): Sales

Job Location: US-TX - Houston

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

“SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.