Sales Manager

Hardware Hawaii; Hawaii; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Medical coverage

401(k)

Paid vacations and holidays

Employee discounts

Job summary

Hardware Hawaii, a local retail hardware and lumber business, seeks a Sales Manager to lead customer-focused sales and drive revenue in our Hawaii store. The role requires building relationships with walk-up customers and contractors, coaching the sales team, and aligning targets with company goals to deliver outstanding service and profitable growth.

Strong communication, interpersonal skills, and knowledge of building materials are essential for success in this position.

Qualifications

• Associates degree (AA) or equivalent.
• Minimum of two years sales experience.
• Basic knowledge of lumber, building materials and hardware.
• Proven sales and personnel management abilities.
• Internet and MS Office Suite (Outlook, Word, Excel) experience.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Ability to negotiate, be innovative and persuasive.
• Interact professionally with customers, employees and contractors.
• Effective presentation and training skills with large or small groups.

Responsibilities

• Prospects, qualifies and generates sales within policy, handling walk-up and established customers.
• Identifies revenue opportunities through communications, programs and activities.
• Monitors market conditions and stays up-to-date on industry competitors.
• Telephones prospects to identify contacts, qualify and drive leads through the sales pipeline.
• Identifies and closes additional purchases by customers' communities.
• Responds promptly to customer information requests and follows up to build rapport.
• Attends sales meetings, provides input and helps reach revenue goals and forecasts.
• Keeps knowledge up-to-date on e-commerce developments; attends industry seminars.
• Assists customers in resolving issues or salvaging lost business.
• Provides weekly activity and plan updates to supervisor.

Skills

Sales leadership

Customer service

Negotiation

Communication skills

Interpersonal skills

Presentation skills

Team management

Microsoft Office

Education

Associates degree (AA)

Tools

MS Office

Job description

Job Description

Hardware Hawaii, a local retail hardware and lumber business, is seeking a customer oriented and highly motivated individual for a full-time position as a Sales Manager. The individual we seek is outgoing andenjoys working with customers in providing the best possible customer service.

Essential Duties and Responsibilities

• Prospects, qualifies and generates sales within the company’s established policies handling both walk-up and established customers.

• Identifies revenue opportunities within customers' communities through verbal and written communications, programs and other activities identified as directed.

• Monitors market conditions and stays up to date on industry competitors.

• Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.

• Identifies and closes additional purchases of products and services by customers' communities.

• Responds in a timely manner to requests from customers for information and provides continued follow up building rapport with customers.

• Attends sales department meetings, provide input and/or industry insight and participates in reaching comp revenues, goals and forecast.

• Remains knowledgeable and up-to-date on changes and developments in the e-commerce industries. Attend industry related seminars or meetings.

• Assist customers in resolving issues or concerns, possibly having to resolve or salvaging lost business.

• Provide weekly update reports with current activity and plans for the next week to immediate supervisor.

Skills and Qualifications

• Associates degree (AA) or equivalent

• A minimum of two years sales experience required

• Basic knowledge of lumber, building material and hardware

• Proven sales and personnel management abilities required

• Internet and MSOffice Suite (Outlook, Word, and Excel) experience required

• Strong verbal and written communication skills

• Strong interpersonal skills

• Ability to negotiate, be innovative and persuasive

• Ability to interact professionally with customers, employees and contractors

• Effective presentation and training skills, with large or small groups

Benefits

• Competitive wages

• Medical coverage

• Retirement savings plan – 401(k)

• Paid vacations and holidays

• Employee discounts