Sales Manager

Ultimate Staffing; California; On-site; USD 90,000 - 130,000; Full time

Job summary

Ultimate Staffing in California is seeking a results-driven Sales Business Development professional to manage all aspects of a Business Unit's new and repeat business pipeline, from opportunity identification to PO placement.

You will engage with customer technical requirements and procurement cycles, and partner with engineering, estimating, and operations to ensure timely quotes and customer satisfaction.

Qualifications

• Experience managing sales pipelines and pursuing new business.
• Strong communication and relationship-building with customers.
• Ability to coordinate with Engineering, Estimating, and Operations.

Responsibilities

• Serves as a primary contact for key existing customers as well as new accounts
• Performs sales activities and maintains direct contact with customers through site visits, sales calls, and events to grow accounts
• Partners with Program/Account Management as primary interface and escalation point for customer concerns and program-related issues
• Maintains and builds strong, long-term customer partnerships to enable growth while maintaining high customer satisfaction
• Supports, trains, and leads teammates in customer-facing roles (Program/Account Management, Estimating, Contracts)
• Manages site-specific sales pipelines and opportunity tracking
• Ensures Estimating understands voice of the customer for Bid/No Bid reviews and quoting initiatives
• Holds Estimating accountable for RFQ due dates and approval policies
• Leverages data to advocate for customer strategies and pricing to improve win rate and profitability
• Leads customer visits and presentations
• Partners with Program/Account Management for resolution of customer concerns (Product quality, Delivery, Pricing, Contract performance)
• Acts as primary internal liaison with operational functions to ensure successful execution of programs
• Partners with ALIGN BD organization to drive growth through new opportunities, relationships, and market expansion
• All qualified applicants will receive consideration without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military/veteran status; compliant with state/local laws including California Fair Chance Act.

Skills

Sales pipeline management

Customer relationship management

Cross-functional collaboration

Job description

Position Summary

Position Summary: This role is responsible for managing all aspects of Business Unit's new and repeat business pipeline, from opportunity identification to PO placement and associated customer inquiries. This person shall possess an understanding of customer technical requirements associated with programs and procurement cycles. This includes understanding key decision makers within each customer and building partnerships that enable business growth. Daily interaction with Engineering, Estimating, Quality, Operations, Supply Chain, and other relevant functions is required to ensure communications and quoting flow are timely and in alignment with meet customer needs. This individual also leads customer-relevant data compilation and analysis to support annual sales budgets and customer strategies in support of their primary Business Unit.

Essential Duties and Responsibilities

• Serves as a primary contact for key existing customers as well as new accounts
• Performs sales activities and maintains direct contact with customers through activities like site visits, sales calls, and industry events to grow existing accounts and develop new business
• Partners with Program/Account Management as a primary interface and an escalation point for customer concerns and program-related issues
• Maintains and builds strong, long-term customer partnerships to enable Business Unit growth strategies while maintaining high customer satisfaction
• Supports, trains, and leads teammates who have customer-facing roles, such as Program/Account Management, Estimating, Contracts, etc.
• Manages site-specific sales pipelines and opportunity tracking
• Ensures Estimating and/or related functions understand the voice of the customer as part of Bid/No Bid reviews and subsequent quoting initiatives
• Holds Estimating and/or related functions accountable for adhering to RFQ due dates and approval policies
• Leverages data to advocate for customer strategies and pricing to improve win rate and profitability
• Leads customer visits and presentations
• Partners with Program/Account Management for resolution of customer concerns as needed, including, but not limited to, the following:Product qualityDelivery schedulesPricingContract performance
• Acts as primary internal liaison with operational functions to ensure successful execution of existing and new programs
• Partners with the broader ALIGN Business Development organization to drive growth through new business opportunities, customer relationship management, and market expansion

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.