Sales Manager

American Residential Services (ARS); Baltimore (MD); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Low-cost medical insurance (starting)

Dental & Vision Insurance

HSA or FSA

401(k) with company match

Paid time off & holidays

Company-paid life insurance

Job summary

Blue Dot Heating, Air Conditioning is hiring a Sales Manager in Maryland to lead in-home sales reps (Comfort Advisors) and collaborate with the Branch Sales Manager and General Manager. You will recruit, train, coach, and develop the team while aligning with service technicians to boost replacement opportunities.

The role emphasizes developing people, driving performance, and achieving monthly HVAC sales targets, with flexibility to support retail lead generation and weekend operations as needed.

Qualifications

• 2+ years of sales leadership experience; in-home sales experience preferred.
• HVAC industry experience, residential replacement sales or service-to-sales preferred.
• Proven ability to motivate, train, and coach sales professionals to improve performance.
• Understanding of sales processes, lead management, and customer relationship building.
• Strong communication, leadership, organizational, and problem-solving skills.
• Ability to work collaboratively with sales managers, service technicians, and branch leadership.
• Comfortable conducting field ride-alongs, providing real-time coaching, and holding team members accountable.
• Proficiency with Microsoft Office; CRM experience a plus.
• Flexibility to support weekend retail sales operations as needed.
• Goal-driven mindset with a passion for developing people and delivering results.

Responsibilities

• Support the Branch Sales Manager and General Manager with recruiting, hiring, onboarding, training, and coaching in-home sales representatives (Comfort Advisors).
• Conduct sales meetings, ride-alongs, and one-on-one coaching sessions to strengthen sales skills and improve performance.
• Motivate, mentor, and develop Comfort Advisors to consistently achieve monthly HVAC sales goals.
• Work directly with HVAC service technicians to identify replacement opportunities during service calls.
• Coach technicians on opportunity calls, customer communication, and the lead turnover process to maximize sales opportunities.
• Partner with service and sales leadership to improve lead quality, turnover rates, and overall sales conversion.
• Assist with weekend retail sales operations and support retail lead generation efforts, including visits to partner stores as needed.
• Monitor sales performance, track KPIs, and identify opportunities for improvement.
• Help create a culture of accountability, teamwork, customer satisfaction, and continuous improvement.
• Provide regular performance updates and recommendations to branch leadership.

Skills

Leadership

HVAC Experience

Coaching

Communication

Team Development

Weekend Availability

Tools

CRM Software

Microsoft Office

Job description

Company Name

Blue Dot Heating, Air Conditioning

Overview

Blue Dot Services of Maryland, in partnership with American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, is hiring a Sales Manager to help drive sales performance and develop a high-performing team.

In this leadership role, you'll work alongside the Branch Sales Manager and General Manager to recruit, train, coach, and develop our in-home sales representatives (Comfort Advisors). You'll also partner closely with our HVAC service technicians, coaching them on identifying sales opportunities, conducting effective opportunity calls, and executing a successful lead turnover process.

We're looking for a hands-on leader who enjoys developing people, improving performance, and helping teams achieve their goals.

What We Offer:

• Low-cost medical insurance (starting at $5/week) after 31 days

• Dental & vision insurance

• Health Savings Account or Flexible Spending Account

• 401(k) with company match

• Paid time off & holiday pay

• Company-paid life insurance

Responsibilities

What You'll Do:

• Support the Branch Sales Manager and General Manager with recruiting, hiring, onboarding, training, and coaching in-home sales representatives (Comfort Advisors).

• Conduct sales meetings, ride-alongs, and one-on-one coaching sessions to strengthen sales skills and improve individual performance.

• Motivate, mentor, and develop Comfort Advisors to consistently achieve monthly HVAC sales goals.

• Work directly with HVAC service technicians to improve their ability to identify replacement opportunities during service calls.

• Coach technicians on opportunity calls, customer communication, and the lead turnover process to maximize sales opportunities.

• Partner with service and sales leadership to improve lead quality, turnover rates, and overall sales conversion.

• Assist with weekend retail sales operations (Saturday/Sunday) and support retail lead generation efforts, including visits to partner stores as needed.

• Monitor sales performance, track key performance indicators (KPIs), and identify opportunities for improvement.

• Help create a culture of accountability, teamwork, customer satisfaction, and continuous improvement.

• Provide regular performance updates and recommendations to branch leadership.

Qualifications

What You'll Need:

• 2+ years of sales leadership, coaching, or team development experience; in-home sales experience strongly preferred.

• HVAC industry experience strongly preferred, particularly with residential replacement sales or service-to-sales opportunities.

• Proven ability to motivate, train, and coach sales professionals to improve performance.

• Understanding of sales processes, lead management, and customer relationship building.

• Strong communication, leadership, organizational, and problem-solving skills.

• Ability to work collaboratively with sales managers, service technicians, and branch leadership.

• Comfortable conducting field ride-alongs, providing real-time coaching, and holding team members accountable.

• Proficiency with Microsoft Office; CRM experience a plus.

• Flexibility to support weekend retail sales operations as needed.

• Goal-driven mindset with a passion for developing people and delivering results.

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.