HVAC Sales & Lead Generation Manager

American Residential Services (ARS); Lexington (KY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Insurance after 31 days

Low-cost medical insurance

Dental & vision insurance options

HSA or FSA

401(k) with company match

Paid time off and holiday pay

Company-paid life insurance

Take-home company vehicle

Job summary

Comfort Heating & Air Conditioning is seeking an experienced HVAC Sales Manager to lead and develop a team of In-Home HVAC Sales Advisors and Lead Generators. This role focuses on driving residential system replacement sales, heating and air conditioning upgrades, and home comfort solutions while coaching advisors to maximize performance and conversion.

You will go out into the field with Comfort Advisors, train them, and partner with installation, service, and operations teams to deliver an

Qualifications

• Minimum 3years of in-home sales management experience.
• Experience leading sales teams in a residential in-home sales environment.
• Strong organizational, analytical, and problem-solving skills.
• Highly metric-driven with focus on sales performance.
• CRM experience preferred.

Responsibilities

• Lead, train, and manage a team of In-Home HVAC Sales Advisors (Comfort Advisors).
• Drive revenue growth, conversion performance, and overall sales results across residential and light commercial opportunities.
• Coach advisors on solution-based selling, customer needs assessments, product and service options, and presenting the right solutions for the home.
• Go out into the field with Comfort Advisors to train and assist in closing sales.
• Monitor and improve key sales metrics, including closing ratios, average ticket, revenue, lead performance, and individual advisor results.
• Collaborate with installation, service, and operations teams to ensure a smooth customer experience from initial sale through project completion.
• Recruit, hire, and develop high-performing in-home sales professionals.
• Lead weekly sales meetings and provide ongoing coaching around sales strategy, product knowledge, objection handling, closing techniques, and overall performance.
• Track and present accurate sales reports and performance metrics to senior leadership.
• Create a culture of accountability, continuous improvement, teamwork, and exceptional customer service.
• Oversee our retail lead generation program inside national home improvement stores.
• Develop and implement sales strategies to increase HVAC lead generation and retail performance.
• Track and report key performance metrics including leads generated, staffing levels, and retail program performance.

Skills

In-Home sales

Sales leadership

CRM experience

Sales analytics

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Company Name

Comfort Heating & Air Conditioning

Overview

Pay: $95,000 – $105,000 per year (base + bonus/commission potential)

Comfort Heating & Air voted #1 location in ARS for Employee Satisfaction, by its employees!

It is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. ARS delivers trusted home comfort solutions and top-quality service to homeowners every day.

We are seeking an experienced HVAC Sales Manager to lead and develop a team of In-Home HVAC Sales Advisors (Comfort Advisors), and Lead Generators. This role focuses on driving residential HVAC system replacement sales, heating and air conditioning upgrades, and home comfort solutions while coaching advisors to maximize performance and conversion.

What We Offer

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Take-home company vehicle, gas card, and maintenance plan

Responsibilities

As an HVAC Sales Manager overseeing In-Home Sales Advisors and Lead Generators, you will lead the residential HVAC sales team and drive revenue growth through system replacement and upgrade opportunities.

• Lead, train, and manage a team of In-Home HVAC Sales Advisors (Comfort Advisors)

• Drive revenue growth, conversion performance, and overall sales results across residential and light commercial opportunities.

• Coach advisors on solution-based selling, customer needs assessments, product and service options, and presenting the right solutions for the home.

• Go out into the field with Comfort Advisors to train and assist in closing sales.
• Monitor and improve key sales metrics, including closing ratios, average ticket, revenue, lead performance, and individual advisor results.

• Collaborate with installation, service, and operations teams to ensure a smooth customer experience from initial sale through project completion.

• Recruit, hire, and develop high-performing in-home sales professionals.

• Lead weekly sales meetings and provide ongoing coaching around sales strategy, product knowledge, objection handling, closing techniques, and overall performance.
• Track and present accurate sales reports and performance metrics to senior leadership
• Create a culture of accountability, continuous improvement, teamwork, and exceptional customer service.
• Oversee our retail lead generation program inside national home improvement stores.
• Develop and implement sales strategies to increase HVAC lead generation and retail performance.
• Track and report key performance metrics including leads generated, staffing levels, and retail program performance

Qualifications

What You’ll Bring

• Minimum 3years of in-home sales management experience, preferably within HVAC, roofing, solar, home improvement/renovation, or other residential in-home service industries.

• Experience leading sales teams in a residential, in-home sales environment, with a strong understanding of the customer sales process from initial consultation through close.

• Knowledge of HVAC products, heating and air conditioning systems, system design, and installations is a plus, but not required.

• Strong organizational, analytical, and problem-solving skills

• Highly metric-driven mindset with focus on sales performance and measurable results.

• Proficiency with Microsoft Office; CRM experience preferred

• Strong math skills, including basic calculations related to pricing, measurements, and sales proposals. Geometry and HVAC load-related calculation experience is a plus, but not required.

• Excellent leadership and coaching skills, with the ability to develop, motivate, and hold accountable a high-performing sales team.

• Motivated leader who can build strong retail partnerships while driving HVAC lead generation performance in store environments.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.