Sales Lot Porter

Mercedes Benz of Little Rock; Little Rock (AR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401K

Paid time off

Closed on Sundays!

Job summary

Winrock Automotive Group in Arkansas is seeking a porter to greet customers, ensure satisfaction, and support the dealership team in a timely manner.

You will help maintain a clean showroom and lot, verify VINs, manage vehicle inventory, and assist with off-site tasks as needed. This role requires a professional attitude and commitment to excellent service. The position offers stable hours and a friendly work environment with growth opportunities within the family-owned business.

Qualifications

• Dealership experience preferred and helpful to perform duties.
• Understand and maintain confidentiality and work rules.
• Demonstrate a positive attitude and strong customer service mindset.
• Present a professional demeanor and ability to deliver best-in-class service.

Responsibilities

• Greet customers and direct them efficiently to the right person or location.
• Keep showroom and dealership lot clean, organized and welcoming.
• Manage and oversee the dealership's vehicle inventory.
• Verify VINs against invoices and ensure accuracy in records.
• Assist management and complete tasks including off-site assignments as needed.
• Report discrepancies to management and maintain proper standards.

Skills

Customer service

Professionalism

Teamwork

Positive attitude

Confidentiality

Education

High School Diploma or Equivalent

Bachelor's degree in business or related field

Job description

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family owned business dedicated to our employees' success and growth. With six locations in the natural state (Arkansas), opportunities abound!

Position Summary: The primary focus for a porter is to greet all customers, ensure customer satisfaction, and work directly with the assigned department to assist customers and dealership needs in a timely and efficient manner.

Essential Duties:

• Greet all customers with a friendly, upbeat professional attitude and direct them to the appropriate person or location
• Maintain clean and safe workplace at all times- free of trash, water, leaves, dirt, etc. Ensure all customer areas (showroom, dealership lot, etc.) are kept clean and neat to provide customer satisfaction
• Manage and oversee the entire dealership's inventory of new and used vehicles
• Responsible for properly aligning and displaying company vehicles on the lot in accordance with dealership standards by working directly with management to provide proper standards
• Compare and verify VINs of incoming vehicles to the matching invoice
• Conduct proper inventory procedures to confirm assigned stock numbers and entries are made within the system
• Follow appropriate procedures on all vehicles following a sale, to maximize use of space and maintain order on the sales lot
• Ensure proper guidelines are met by placing buyer guides and stock tags in vehicles
• Gas company vehicles only in accordance with the dealership standards and approval by management
• Assist with various tasks that will be assigned by management daily, including tasks that will require traveling off-site
• Inspect all vehicles and report any discrepancies to management
• Conduct business in an ethical and professional manner
• Perform other job-related duties and responsibilities as may be assigned from time to time

Additional Responsibilities:

• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean work environment
• Expected to attend sales meetings, if required
• Expected to arrive to work on time and work required shift
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Work experience within related job duties assigned; dealership experience preferred
• Demonstrate knowledge in the area of duties assigned
• Understand the importance of and maintain confidentiality
• Understand and follow work rules, policies, and procedures
• Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
• Professional attitude and the ability to deliver best in class customer service

Education:

High school diploma or equivalent. Bachelor's degree in business or a business-related field preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is regularly required to sit, stand, and walk. Occasionally required to climb; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally expected to travel, however the normal day-to-day operations will be conducted in a professional office setting. The noise level in the work environment is usually moderate.

Pre-Employment Screening:

Motor vehicle record, drug screen, and background checks required.

What we Offer:

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays!

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this particular job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.