Sales & Leasing Consultant

Willis Automotive; Des Moines (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, +

401k with company match

Paid time off & 7 holidays

Employee discounts

Paid training & development

Employee appreciation programs

Job summary

Willis Automotive in Des Moines, IA is seeking a Sales & Leasing Consultant to sell vehicles and deliver excellent customer service. You will greet customers, determine needs, demonstrate vehicles, and coordinate delivery to ensure satisfaction.

A strong sales track record and ability to work in a team are essential. The role requires a minimum of one year sales experience, excellent communication skills, and a willingness to work flexible hours including evenings and Saturdays.

Qualifications

• Minimum of one year successful sales experience.
• Excellent written and oral communication skills.
• Ability to read and comprehend instructions and information.
• Must be willing to work a flexible schedule including evenings and Saturdays.

Responsibilities

• Sell vehicles at dealership gross profit, volume and customer satisfaction standards.
• Greet customers professionally and identify needs by asking questions.
• Demonstrate vehicles and coordinate delivery to customers; explain features and paperwork.
• Maintain follow-up system to encourage repeat and referral business.
• Work with other departments to ensure vehicles are repaired and scheduled.

Skills

Sales experience

Customer service

Communication skills

Teamwork

Reading/comprehension

Goal orientation

Driving ability

Vehicle operation

Written and verbal communication

Education

High school diploma or equivalent

College degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales & Leasing Consultant

Full Time Des Moines, IA, US

5 days ago Requisition ID: 2150

Willis Automotiveis a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!

Willis Automotive Offers:

• A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances
• 401k with company match
• Paid Time Off and 7 paid holidays
• Employee discounts at all locations
• Paid training and development on and off-site
• Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!

Primary Function:

Under the direction and supervision of the Sales Manager, this position is responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Duties and Responsibilities:

• Understands that business is built on customer satisfaction; makes the commitment to always guarantee customer satisfaction.
• Works as a member of a well-rehearsed team showing utmost attentiveness and respect to colleagues and guests alike.
• Establishes personal sales and income goals that are consistent with dealership standards; develops strategies to ensure these are met consistently.
• Greets all customers in a professional and timely manner; ability to work with a diverse group of people.
• Determines customer needs by asking questions and listening.
• Keeps abreast of inventory, features, accessories, etc and how they benefit customers.
• Prospects on a daily basis; maintains up-to-date information on prospects and customer in company database.
• Maintains a dealership sanctioned follow-up system to encourage repeat and referral business.
• Demonstrates vehicles (includes test drives).
• Coordinates the delivery process of sold vehicles to customers; ensures that customer understands the vehicle's operating features, warranty and paperwork.
• Understands the terminology of the automobile business/industry and keeps current with changes in products.
• Knows and understands equity and values and is able to explain depreciation to customers.
• Understands the federal, state and local laws which govern retail auto sales.
• Sells customers on other services to emphasize the quality and efficiency of the dealership's operation.
• Must be willing to work a flexible schedule including evenings and Saturday's; early morning hours for moving vehicles during inclement weather.
• Communicates work accomplishments and activities to manager on a regular basis.
• Attends sales meetings and training as scheduled and/or requested.
• Assists other sales consultants' customers and prospects in their absence. Treats these customers like their own guest and dedicates the necessary time to make the sale.
• Becomes civically involved in such areas as charities, rotary or breakfast clubs, Chamber of Commerce, etc.
• Prepared to work with other sales staff in moving entire inventory of new and pre-owned vehicles during inclement weather such as snow or hail.
• Must be willing to become certified in multiple car lines and attend ongoing training.
• Works with other departments (service, collision, etc.) to ensure that vehicles are repaired as expected and on schedule.
• Performs any other related duties as assigned.

What we need from you:

• Ability to read and comprehend instructions and information
• High school diploma or equivalent required; college degree preferred
• Minimum of one year successful sales experience
• Strong ability/desire to meet and maintain sales goals on a consistent basis
• Ability to lift up to 40-50 pounds comfortably while demonstrating 3rd seat options on vehicles
• Must maintain an acceptable driving record in accordance with insurance provider
• Ability to operate vehicles with both manual and standard transmissions
• Skill to maneuver all types of vehicles in the forward, park, reverse, and parallel positions
• Excellent written and oral communication skills
• Must have ability to work well in a team-based environment